1st Edition
Webs of Resistence in a Newly Privatized Polish Firm Workers React to Organizational Transformation
By Jennifer Lynn Roney
Copyright 2000
256 Pages
by
Routledge
272 Pages
by
Routledge
276 Pages
by
Routledge
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This study examines how the shared cultural values of employees in a Polish firm influence management attempts top transform organizational practices in a newly privatized factory. By introducing a foreign management approach, Total Quality Management (TQM), the management of this factory presents a potential conflict of values between the employees and the management philosophy. Tracing the... Read more
Exhibits; Preface; Chapter 1: Introduction; The Research Question; The Meaning of Culture in this Study; Webs of Resistance-Meaning Behind the Title of this Book; The Case; Research Approach and Assumption; Ethnographic Authority; The Organization of the Book; Chapter 2: Culture, TQM and Poland; Culture; Total Quality Management; Poland; Chapter 3: Concentric Circles of Polish Life; The Country; The Community; The Company; Chapter 4: Research Design and Methods; Research Design: Choosing Ethnography as Method; Data Collection Methods; Data Analysis; The Ethnographic Tale; Chapter 5: Social Organization; Spies with Television Sets; Influences on Social Organization; Cultural Values and Assumptions; Chapter 6: Patterns of Shared Mindsets; Insecurity and Instability; Trust; Distrust of Government; Distrust Within the Community; Distrust Within the Organization; Responsibility; Individualism and Collectivism; The Struggle between Opposing Cultural Tendencies; Summary-Patterns of Shared Mindsets; Chapter 7: Resistance to Change; The Quality Director and The Direction of Quality; Influences on The TQM Philosophy; TQM Values and Assumptions; TQM at the Lockem Factory; Summary Conflicting Values; Chapter 8: Conclusion; Contributions; Implication: Fatalism Interpretation? Reflections on the Process-Field Study Abroad; Endnotes; Appendices; A. Company Data; B. Research Protocol; C. The Researcher as Instrument; D. Information; Trust Question; F. Quality Wheel; References; Index
Biography
Roney, Jennifer Lynn
