This book presents an in-depth study of organizational change and innovation in one of the UK's leading retail leisure companies. Based on a remarkably deep level of access, the authors provide a fascinating longitudinal study of the management process in action - both the formal, 'on stage' aspects of strategic change and the informal, political behaviour of those involved.
Subjects covered include:
* the changing contexts of the public house business
* from management to managing
* change processes and politics
* control and empowerment
* gender and public house management.
Work, Change and Competition will be essential reading for students of organizational change, as well as all readers interested in the changing nature of management/managing and organizations.
'This rich and detailed longitudinal study of a well-known company makes fascinating reading. There are relatively few 'inside' accounts like this one available. Work, Change and Competition thus makes a significant contribution to the literature of organizational development and change.' - Dave Buchanan, De Monfort University
'THe authors use an accessible and informal writing style which surprisingly would please both academics and practitioners. The book makes a great contribution to an unknown area and therefore should be read widely.' - International Journal Of Toursim Research
List of figures. List of Tables. Acknowledgements. Introduction. The Changing Nature of Public House Retailing. Bass PLC. Management and Managing. Change and Changing. The Emergence of a Change Strategy in Bass Taverns. Changing the Organization. Managers and Change. Performance Assessment of the Change Programme. Conclusion.