1st Edition

Workforce Cross Training

Edited By David A. Nembhard Copyright 2007
352 Pages
by CRC Press

352 Pages
by CRC Press

352 Pages
by CRC Press

In today's ultra-competitive global business environment, it is becoming increasingly important for companies to reduce spending while simultaneously improving their efficiency and productivity. To achieve this goal, many organizations are opting to implement cross training programs in order to maximize the potential of their existing workforce, thus avoiding the need to outsource. Filling a gap... Read more
WORKFORCE OPERATIONS. Design and operation of a cross-trained workforce. Job assignment. Factors affecting cross training performance in serial production systems. Cross training in production systems with human learning and forgetting. Valuing workforce cross training flexibility. CROSS-TRAINED TEAMS. Best practices in cross-trained teams. Team Training in complex environments. APPLICATIONS OF WORKFORCE CROSS TRAINING. Workforce cross training in call centers from an operations management perspective. Partial pooling in tandem lines with cooperation and blocking. Design of a labor-intensive assembly cell in the clean room of a medical device manufacturer.

Biography

David A. Nembhard