192 Pages
by
Routledge
192 Pages
by
Routledge
Also available as eBook on:
First Published in 1992. The hotel and catering industry is one of the most heterogeneous of industries, consisting as it does of businesses ranging from the most humble cafe to the largest luxury hotel. Strong images of the glamorous nature of the work are often conjured up by the popular media and sit alongside the lures o f an industry in which it is theoretically possible to rise to the top... Read more
Acknowledgements, 1. Sociology, work and the hotel and catering industry, 2. Organising themes in the study of hotel and catering work, 3. Occupations in the hotel and catering industry, 4. Issues and controversies in hotel and catering work I: personnel management, labour turnover and the role of trade unions, 5. Issues and controversies in hotel and catering work II: deskilling and work flexibility, 6. Accommodating decline? The future of hotel and catering work, References, Name index, Subject index
Biography
Roy C Wood
