In this new, extensively updated second edition, authors Allyson Stewart-Allen and Lanie Denslow accurately capture the current US business environment. You’ll find even more insights into the American business mindset, diversity and regions building on the acclaimed first edition so you can confidently negotiate, communicate and influence in the world’s largest, most profitable and complex marketplace.
Anybody who has ever done business with Americans can testify that there are more differences than similarities between the US business culture and those in the rest of the world. Whether it’s values, etiquette, communication, influencing or negotiating, there’s a clear American style. How you go about building successful and profitable business relationships in the US should be guided by the many important lessons and insights offered in this essential reference guide.
Authors Allyson Stewart-Allen and Lanie Denslow capture the current US business environment in this second edition, providing you with a deeper understanding of America’s business mindset, diversity and regions so you can confidently navigate this large, complex and profit-making economy.
Whether new to working with Americans or an experienced internationalist, this book will serve as your ready reference for connecting with US colleagues, clients, customers or consultants. You’ll discover what drives American informality, schedules and the desire to combine fun with business. Each independent chapter allows you to dip into specific topics or sections that interest you. All are grounded in evidence-based research on cross-cultural working, behavioral science and leadership. It’s the ultimate guide for busy business leaders regardless of sector or company size.
"The business world is in a state of turbulence crossing all boundaries. Yet America, despite it all, remains consistent in its unique way of approaching opportunities….an openness to ideas, a somewhat chaotic process of vetting them, and a hope that each will uncover a rainbow at the end. Working with Americans will help you decode this journey and give you invaluable insights on how best to participate successfully on it." - Gary E Knell, Chairman, National Geographic Partners
"There's never been a better time to arm yourself with this essential guide to transatlantic business practices. By explaining how to sidestep many of the common causes of misunderstanding and miscalculation, it cuts out the trial and error that bedevils so many new Anglo-American business relationships. It's a treasure trove of clear advice from first page to last and, having lived and worked in both the UK and US, I can vouch for its relevance and accuracy. I only wish I'd got hold of a copy sooner." - Patrick Jephson, Former Chief of Staff to Diana, Princess of Wales
"Working with Americans or Learning from Americans. This book is a fascinating journey into a business culture that values each person as a unique individual. This coupled with an ingrained enthusiasm and attitude that anything is possible has created a learning environment for the business world in how to truly understand the power of diversity in leadership" - David Allen, President, Pandora EMEA
"This is a must-have book for anyone wanting to work with and win business with American companies of all sizes. Expertly written with unique insights provided that will put you ahead in your quest for growth." - Brenda Santoro, Head of Global Trade, Silicon Valley Bank
"‘Working with Americans’ is an indispensable read for anyone looking for a practical navigational aid in building and sustaining successful business relationships in one of the most complex markets in the world" - Lee Turlington, Global Chief Product Officer, Canada Goose
"This is an essential how-to guide that should be required reading for anyone trying to win in the US" - Lord Stephen Carter, Group Chief Executive, Informa PLC
Foreword, Introduction, Acknowledgements, Part 1 Background, 1. The Tea Party and the Great Frontier, 2. Open Space (We’ve Got Lots) or Big is Better, 3. We the People, 4. Everyone Knows the Rules of the Game, Part 2 Foundation, 5. Do It Now, 6. I’ll Do It Myself, 7. Let’s Be Friends, 8. Write It Down, Part 3 Business, 9. American Corporate Culture, 10. Who’s the Boss? 11. If It’s New It’s Great. Innovation and Entrepreneurship, 12. Lots of Plans and Lots of Advisors, 13. Superstition Is the Way, 14. See You in Court, Maybe, Part 4 Creating Connections, 15. Wait Your Turn, I’m Talking Now, 16. What Can We Say? 17. Let’s Do Lunch, 18. Working with Americans – Why Bother?