Susan  Bregman Author of Evaluating Organization Development

Susan Bregman

Principal and Founder
Oak Square Resources, LLC

Susan Bregman is a transportation researcher and policy analyst with particular expertise in the rapidly evolving field of social media. She is principal and founder of Oak Square Resources, LLC, and is editor of The Transit Wire, a blog about transportation technology.


Susan Bregman has more than 25 years of experience as a transportation researcher and policy analyst. She is the principal and founder of Oak Square Resources, LLC, a Boston-based consulting firm that provides research, policy, and communication services to the public transportation industry. She has particular expertise in the field of social media and was the principal investigator for TCRP Synthesis 99, Uses of Social Media in Public Transportation, published by the Transportation Research Board in 2012.

Since 2008, Susan has been editor of The Transit Wire, a daily blog about transit technology that covers everything from mobile applications and social media to contactless fare collection.

Before joining the consulting world, she worked for the city of Boston and the U.S. Department of Transportation. She started her professional life as a writer and editor for a trade association and a community newspaper.


    MCRP, Harvard Kennedy School, Cambridge, Massachusetts
    AB, Brown University, Providence, Rhode Island

Areas of Research / Professional Expertise

    Public transportation policy, including uses of social media and mobile technology

Personal Interests

    Susan is an award-winning photographer and her work may be found at



Featured Title
 Featured Title - Best Practices for Transportation Agency Use of Social Media - 1st Edition book cover