Charles William Protzman Author of Evaluating Organization Development
FEATURED AUTHOR

Charles William Protzman

CEO /President
Business Improvement Group

Charlie is a business consultant, Shingo Prize winning author, speaker, trainer and Implementer in Lean Business Delivery systems. Charlie has over 33 years experience in Materials and Operations Management and has saved his clients millions of dollars. Specialties include training and implementing Lean Thinking / CI for manufacturing, healthcare, government and service industries.

Biography

Charlie is a business consultant, Shingo Prize winning author, speaker, trainer and Implementer in Lean Business Delivery systems. Charlie has over 33 years experience in Materials and Operations Management and has saved his clients millions of dollars.

Specialties include training and implementing Lean Thinking / CI for manufacturing, healthcare, government and service industries. Charlie is particularly experienced working with all types of process variation in assembly processes and is an expert at baton zone (bumping) line balancing.

In November of 1997, Charlie formed Business Improvement Group (B.I.G.) in Baltimore, MD and spent the last 19 years implementing with companies ranging from small machine "job" shops to fortune 50 companies across the globe. He is also a member of the International Performance Alliance Group (IPAG).

Prior to that he spent over 13 years with AlliedSignal (now Honeywell) where he was an Aerospace Strategic Operations Manager and the first Lean Master Practitioner. He has received numerous special-recognition and cost-reduction awards.  Charles was an external consultant for DBED’s Maryland Consortium while he was with AlliedSignal. He had input into the resulting World Class Criteria document and assisted in the first three initial DBED World Class Company Assessments.

Charlie participated in numerous Benchmarking and Site visits including a two-week trip to Japan in June 1996 where he worked with Hitachi in a kaizen event. He is a Master facilitator and trainer in TQM, Total Quality Speed, Facilitation, Career Development, Change Management, Benchmarking, Leadership, Systems Thinking, High Performance Work Teams, Team Building, Myers Briggs Styles Indicator, Lean Thinking and Supply Chain Management. He also participated in Baldridge Examiner and Six Sigma Management Courses. He was an Assistant Program Manager during “Desert Storm” for the Patriot missile-to-missile fuse development and production program.

Areas of Research / Professional Expertise

    Lean Manufacturing, Training and Implementation - We specialize in training your Lean Resources.

Personal Interests

    Computers Golf Writing

Websites

Books

Articles

International Journal of Production Economics 166, 143-151

COBACABANA (Control of Balance by Card Based Navigation): An alternative to kanb


Published: May 04, 2016 by International Journal of Production Economics 166, 143-151
Authors: Protzman Thurer Stevenson
Subjects: Business & Management, Engineering - Industrial & Manufacturing

the first card-based control system that is truly suitable for high-variety make-to-order contexts. This makes it an important means of achieving operational excellence in contexts where implementations have either failed or been underwhelming. The book also significantly furthers our understanding of operational excellence in all contexts by providing a means for problem diagnosis; and it extends understanding of traditional card-based control systems such as kanban systems