Owen Hargie ([email protected]) is Emeritus Professor in the School of Communication & Media at Ulster University and a member of the Psychology Research Institute. He is a Chartered Member, Registered Practitioner, and Associate Fellow, of the British Psychological Society. He is an elected member of the prestigious Royal Norwegian Society of Sciences and Letters, and a Fellow of the UK Academy of Social Sciences. He has been Associate Professor at a number of UK and European universities. He has published 70 book chapters, 130 articles in refereed journals, 12 major Research Reports, and 28 books, including: Skilled Interpersonal Communication: Research, Theory and Practice; The Handbook of Communication Skills; Key Issues in Organizational Communication; and, Auditing Organizational Communication: A Handbook of Research, Theory and Practice. He was also Editor for the book series: International Series on Communication, published by Routledge. He was a founding member of the European Communication Association, and Vice-Chair of the ‘Interpersonal Communication and Social Interaction’ Section of the European Communication Research and Education Association. He acts as consultant on communication for numerous public and private sector organisations. His research has been funded by bodies such as Leverhulme, the Department of Education, the Office of the First Minister and Deputy First Minister, NI, the Union of European Football Associations (UEFA), the Central Community Relations Council, the Department of Economic Development, and the European Union. In 2006 he was awarded a Senior Distinguished Research Fellowship by the Ulster in recognition of his outstanding research achievements.

1.  QUALIFICATIONS & MEMBERSHIP OF PROFESSIONAL BODIES

1972  B.A. Joint Honours Psychology and Philosophy, Queen's University, Belfast.
1973  Diploma in Education. Queen's University, Belfast.
1976 Member, British Psychological Society.
1980  PhD (Psychology), Ulster Polytechnic.
1988 Chartered Membership, and Associate Fellow, British Psychological Society.
1999  Founding member of the Executive Council of the European Communication Association.
2004  Elected Member of the Royal Norwegian Society of Sciences and Letters.
2006  Awarded Senior Distinguished Research Fellowship, University of Ulster.
2014  Fellow of the Academy of Social Sciences (nominated by the British Psychological Society)
2016  Lifetime membership of British Psychological Society.

EMPLOYMENT

1975-77 Lecturer II, School of Behavioural Science, Ulster Polytechnic
1977-84 Senior Lecturer and Head of Skills Centre, School of Communication Studies, Ulster Polytechnic
1984-88 Senior Lecturer and Head of Skills Centre, Department of Communication, University of Ulster
1988-92  Fixed-term Head of Department of Communication, University of Ulster
1991 Professor of Communication, University of Ulster
1992-2016  Research Unit Co-ordinator for Communication
1998-2001  Chair of Faculty Research Committee
1999-2005  Professor II in Organisational Communication, Faculty of Social Sciences, Norwegian University of Science and Technology, Trondheim
2005  Associate Professor, University of Chester
2009  Associate Professor, Robert Gordon University, Aberdeen

PUBLICATIONS

Books

Hargie, O. & Maidment, P. (1979) Microteaching in Perspective. Blackstaff Press, Belfast.

Hargie, O., Saunders, C. & Dickson, D. (1981) Social Skills in Interpersonal Communication. Croom Helm, London.

Hargie, O. & McCartan, P. (1986) Social Skills Training and Psychiatric Nursing. Croom Helm, London.

Hargie, O. (ed.) (1986) Handbook of Communication Skills. Routledge, London and New York University Press.

Hargie, O., Saunders, C. & Dickson, D. (1987) Social Skills in Interpersonal Communication. (2nd edition). Croom Helm, London and Brookline Books, Cambridge, Massachusetts.

Morrow, N. & Hargie, O. (1988) Pharmacist-Patient Communication. RPSGB, London.

Dickson, D., Hargie, O. & Morrow, N. (1989) Communication Skills Training for Health Professionals: An Instructor's Handbook. Chapman and Hall, London.

Millar, R., Crute, V & Hargie, O. (1992) Professional Interviewing.  Routledge, London.

Hargie, O., Saunders, C. & Dickson, D. (1994) Social Skills in Interpersonal Communication. (3rd edition). Routledge, London.

Hargie, O. (ed.) (1995) Δεξιότητες Επικοινωνίας. Sextant, Athens.    

Hargie, O. (ed.) (1997) The Handbook of Communication Skills (2nd edition) Routledge, London.

Dickson, D., Hargie, O. & Morrow, N. (1997) Communication Skills Training for Health Professionals. (2nd edition) Chapman and Hall, London.

Hargie, O., Dickson, D & Tourish, D. (1999) Communication in Management. Gower, Aldershot.

Hargie, O. &. Tourish, D. (eds) (2000) The Handbook of Communication Audits for Organisations. Routledge, London.

Hargie, O. & Dickson, D. (eds) (2003) Researching The Troubles: Social Science Perspectives on the Northern Ireland Conflict. Mainstream Press, Edinburgh (hardback edition).

Hargie, O. & Dickson, D. (eds) (2004) Researching The Troubles: Social Science Perspectives on the Northern Ireland Conflict. Mainstream Press, Edinburgh (paperback edition).

Hargie, O. & Dickson, D. (2004) Skilled Interpersonal Communication: Research, Theory and Practice (4th edition). Routledge, London.

Tourish, D & Hargie, O. (eds) (2004) Key Issues in Organizational Communication. Routledge. London.

Hargie, O., Dickson, D. & Tourish, D (2004) Communication Skills for Effective Management. PalgraveMacmillan, Basingstoke.

Hargie, O. (ed.) (2006) The Handbook of Communication Skills (3rd edition) Routledge, London and New York.

Hargie, O. &. Tourish, D. (eds) (2009) Auditing Organizational Communication: A Handbook of Research, Theory and Practice. Routledge, London.

Hargie, O. (2011) Skilled Interpersonal Communication: Research, Theory and Practice (5th edition). Routledge, London.

Hargie, Owen (2013) Die Kunst der Kommunikation: Forschung, Theorie, Praxis. Verlag Hans Huber, Göttingen, Germany.

Hargie, O. (2017) Skilled Interpersonal Communication: Research, Theory and Practice (6th edition). Routledge, London.

Somerville, I., Hargie, O., Taylor, M. and Toledano, M. (eds.) (2017) Public Relations in Deeply Divided Societies: International Perspectives. London: Routledge.

Hargie, O. (ed.) (2019) The Handbook of Communication Skills (4th edition) Routledge, London and New York.

Reports/Monographs

Ellis, R., Hargie, O., Millar, R. & Caves, R. (1987) Social and Life Skills Teaching in Northern Ireland: Report of a  Survey of  Provision. University of Ulster, Jordanstown.
         
McMaster, J. & Hargie, O. (1987) Skills in Social Work with Adolescents. NCVCCO, London.

Ellis, R., Hargie, O., Millar, R. & Gallagher, M. (1991) The Social and Personal Needs of Adolescents in Northern Ireland: Report of a Survey. University of Ulster, Jordanstown.

Hargie, O., Morrow, N. & Woodman, C. (1993) Looking Into Community Pharmacy: Identifying Effective Communication Skills in Pharmacist-Patient Consultations. University of Ulster, Jordanstown. DOI: 10.13140/RG.2.1.2494.4806.

Hargie, O., Dickson, D. & Rainey, S. (1999) Communication and Relational Development Among Young Adult Catholics and Protestants. University of Ulster, Jordanstown.

Tourish, D. Hargie, O. & Cutis, L. (1999) Preparing Young People for Selection Interviews: The Effects of Gender, Religion, and Self-disclosure. University of Ulster, Jordanstown.

Dickson, D., Hargie, O. & Rainey, S. (1999) Cross-Community Communication in the N.I. Workplace: A Scoping Study. University of Ulster, Jordanstown.

Dickson, D., Hargie, O. & Nelson, S. (2002) Relational Communication Between Catholics and Protestants in the Workplace: A Study of Policies, Practices and Procedures. University of Ulster, Jordanstown.

Hargie, O., Dickson, D. & O’Donnell, A. (2006) Breaking Down Barriers: Sectarianism, Unemployment, and the Exclusion of Young People from Northern Ireland Society. University of Ulster, Jordanstown.

Dickson, D., Hargie, O., O’Donnell, A. & McMullan, C. (2008) Learning to Deal with Difference in the Workplace. University of Ulster, Jordanstown.

Shpiro, S., Fernández, A., Hargie, O., Nikolov, S., Möhrle, H. and Nomikos, J. (2011) The Terrorism Crisis Communication Manual for Public Authorities. EU/FP7. DOI : 10.13140/RG.2.1.1118.2248.

Hargie, O., Somerville, I. & Ramsey, P. (2011) Identifying and Addressing Barriers to Inclusion for Young Players in Northern Ireland International Football. University of Ulster, Jordanstown.

Hargie, O., Somerville, I. and Mitchell, D. (2015) Social Exclusion and Sport in Northern Ireland. Ulster University, Jordanstown. https://www.executiveoffice-ni.gov.uk/publications/social-exclusion-and-sport-northern-ireland

Book Chapters

Hargie, O. & Saunders, C. (1983) Training professional skills. In P. Dowrick and S. Biggs (eds) Using Video. Wiley.                  

Hargie, O. & Saunders, C. (1983) Individual differences and SST. In R Ellis and D Whittington (eds) New Directions in Social Skill Training. Croom Helm.  

Hargie, O. (1983) The importance of teacher questions in the classroom. In M Stubbs and H Hillier (eds) Readings in Language, Schools and Classrooms. Methuen.

Dickson, D., Tittmar, H. & Hargie, O. (1984) Social skills training in  the preparation of the counsellor of the alcoholic. In H Tittmar (ed.) Advanced Concepts in Alcoholism.  Pergamon Press.

Hargie, O. (ed.) (1986) Four Chapters in A Handbook of Communication Skills, Croom Helm:
Chapter 1 - Communication as Skilled Behaviour
Chapter 2  - Interpersonal Communication: A Practical Framework
Chapter 9   - Self-Disclosure
Chapter 19  - Conclusion

Morrow, N. & Hargie, O.D.W. (1988) Effective questioning skills in pharmacy practice. In A Balon (ed.) The Proprietary Articles Trade Association Official Reference Book. Sterling Publications, London.

Hargie, O. (1989) Social and life skills teaching in schools: a review of research findings.  In J. Cruz, R. Goncalves & P. Machado (eds) Psicologia e Educacao. Associaco dos Psiologos Portugueses, Porto, Portugal.

Hargie, O. (1990) The structure and operation of microskills training. In S. Spalton (ed.) Practice Teachers Handbook. Grampian Regional Council, Aberdeen.

Hargie, O. & Morrow, N. (1994) Pharmacist-patient communication: the interpersonal dimensions of practice. In G. Harding et al. (eds) Social Pharmacy: Innovation and Change. The Pharmaceutical Press, London.

Hargie, O. (1995) Kommunikasjon Mellom Mennesker - Et Sporsmal Om Ferdighet. In Ask, F. & Sletta, O. (eds) Kommunikasjon Som Sosiale Og Tverrkulturell Kompetanse. Tapir Forlag, Trondheim, Norway, pp. 17-44.

Hargie, O. & Hargie, C.T.C. (1995) Sociale Ferdigheter Ma Inn Pa Skolens Laerplan. In Ask, F. & Sletta, O. (eds) Kommunikasjon Som Sosiale Og Tverrkulturell Kompetanse. Tapir Forlag, Trondheim, Norway.

Hargie, O. (1996) The Dynamics of Communication In Wills, S. (ed.) The Proceedings of the 22nd National UK Drug Information Conference, 18-20 September, 1996. Ciba Geigy, London.

Hargie, O. (1997) Three Chapters in A Handbook of Communication Skills, Routledge:
Chapter 1 - Communication as Skilled Performance
Chapter 2  - Interpersonal Communication: A Theoretical Framework
Chapter 19  - Training in Communication Skills: Research, Theory and Practice

Hargie, O. & Morrow, N. (1997) How to communicate effectively with patients. In The National Pharmaceutical Association 1997: Pharmacy Business and Practice. Atalink, London.

Hargie, O. & Tourish, D. (1999) Internal Communications and the Management of Change. In Baker, R., Hearnshaw, H. & Robertson, N. (eds) Implementing Change with Clinical Audit. Wiley, Chichester.

Hargie, O. & Tourish, D. (1999) The Psychology of Interpersonal Skill. In Memon, A. & Bull, R. (eds), Handbook of the Psychology of Interviewing. Chichester: Wiley, pp. 71-88.

Hargie, O. & Tourish, D. (2000) Data Collection Log-sheet Methods. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Hargie, O. & Tourish, D. (2000) Auditing Professional Practice. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.
0415186412 (hbk); 0415186420 (pbk)

Hargie, O. & Tourish, D. (2000) Charting Communication Performance in a Healthcare Organization. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Hargie, O. & Lount, M. (2000) Auditing Communication Practices in the Church. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Skipper, M & Hargie, O. (2000) A Communication Audit of a Hospital Clinic. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Tourish, D. & Hargie, O. (2000) Communication and Organisational Success. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Tourish, D. & Hargie, O. (2000) Auditing Communication to Maximise Performance. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Tourish, D. and Hargie, O. (2000) Auditing the Communication Revolution. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Tourish, D. & Hargie, O. (2000) Crafting the Audit Report. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Tourish, D. & Hargie, O. (2000) Strategy, Research and Pedagogy: The Role of Audits. In Hargie, O. & Tourish, D. (eds) Handbook of Communication Audits for Organizations, Routledge, London.

Morrow, N. & Hargie, O. (2001) Effective Communication, in K. Taylor & G. Harding (Eds) Pharmacy Practice, Taylor & Francis, London.

Dickson, D. Hargie, O. & Rainey, S. (2003) Cross-community communication and relationships in the workplace: a case study of a large Northern Ireland organisation, in Hargie, O. & Dickson, D. (eds) Researching the Troubles: Social Science Perspectives on the Northern Ireland Conflict. Edinburgh: Mainstream Press.

Hargie, D. & Dickson, O. (2003) Editorial introduction, in Hargie, O. & Dickson, D. (eds) Researching the Troubles: Social Science Perspectives on the Northern Ireland Conflict, Mainstream Press, Edinburgh.

Hargie, D. & Dickson, O. (2003) Putting it all together: central themes from researching the troubles, in Hargie, O. & Dickson, D. (eds) Researching the Troubles: Social Science Perspectives on the Northern Ireland Conflict, Mainstream Press, Edinburgh.
1840186356 (hbk); 840188413 (hbk)

Hargie, O., Dickson, D. & Nelson, S. (2003) A lesson too late for the learning? Cross-community contact and communication among university students, in Hargie, O. & Dickson, D. (eds) Researching the Troubles: Social Science Perspectives on the Northern Ireland Conflict, Mainstream Press, Edinburgh.

Hargie, O. Rainey, S. & Dickson, D. (2003) Working together, living apart: inter-group communication within organizations in Northern Ireland, in A. Schorr, W. Campbell & M. Schenk (eds) Communication Research and Media Science in Europe, Mouton de Gruyter, Berlin.

Hargie, O. & Tourish, D. (2004) How are we doing? Measuring and monitoring organizational communication, in Tourish, D. & Hargie, O. (eds) Key Issues in Organizational Communication, Routledge, London, pp 234-251.

O’Kane, P., Hargie, O. & Tourish, D. (2004) Communication without frontiers: the impact of technology upon organizations, in Tourish, D. & Hargie, O. (eds) Key Issues in Organizational Communication, Routledge, London, pp 74-95.

Tourish, D. & Hargie, O. (2004) The crisis of management and the role of organizational communication, in Tourish, D. & Hargie, O. (eds) Key Issues in Organizational Communication, Routledge, London, pp 1-16.

Tourish, D. & Hargie, O. (2004) The communication consequences of downsizing trust, loyalty and commitment, in Tourish, D. & Hargie, O. (eds) Key Issues in Organizational Communication, Routledge, London, pp 17-36.

Tourish, D. & Hargie, O. (2004) Motivating critical upward communication: a key challenge for management decision making, in Tourish, D. & Hargie, O. (eds) Key Issues in Organizational Communication, Routledge, London, pp 188-204.

Tourish, D. & Hargie, O. (2004) Communication audits: building world class communication systems, in Oliver, S. (ed.) Handbook of Corporate Communication and Public Relations, Routledge, London, pp 131-144.

O’Kane, P & Hargie, O. (2004) We have the technology, but can we communicate with it? Investigating e-communications in a Norwegian company, in Dale, B., Karlsdottir, R. & Strandhagen, O. (eds) Bedrifter I Nettverk, Trondheim, Norway: Tapir Akademisk Forlag.

Hargie, O. (2006) Skill in Theory: Communication as Skilled Behaviour. In O. Hargie (ed.) The Handbook of Communication Skills, Routledge, London.

Hargie, O. (2006) Skill in Practice: An Operational Model of Skilled Performance. In O. Hargie (ed.) The Handbook of Communication Skills, Routledge, London.

Hargie, O. (2006) Questioning. In O. Hargie (ed.) The Handbook of Communication Skills, Routledge, London.

Hargie, O. (2006) Training in Communication Skills: Research, Theory and Practice. In O. Hargie (ed.) The Handbook of Communication Skills, Routledge, London.

Hargie, O. (2007) Confrontation in the Real World: Children in Northern Ireland. In A. Ivey & M. Ivey (eds) Intentional Interviewing and Counseling, 6th Ed. Pacific Grove: Ca: Thomson/Brooks/Cole.

Hargie, O. (2007) Managing Your Communications: A Key Determinant of Organisational Success. In R. Karlsdottir (ed.) Læring, Kommunikasjon og Ledesle i Organisasjoner, Tapir Akademisk Forlag, Trondheim, Norway.

O’Donnell, A., McMullan, C., Hargie, O. & Dickson, D. (2008) Breaking Down Barriers: Sectarianism, Unemployment, and the Exclusion of Disadvantaged Young People from Northern Ireland Society, in A Sustainable Peace? Research as a Contribution to Peace-building in Northern Ireland. Community Relations Council, Belfast.

Hargie, O. & Tourish, D. (2009) Auditing professional practice. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: The Handbook of Research, Theory and Practice, Routledge, London.

Hargie, O. & Tourish, D. (2009) Charting communication performance in a health care organisation. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: The Handbook of Research, Theory and Practice, Routledge, London.

Hargie, O. & Tourish, D. (2009) Data collection log-sheet methods. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

McAleese, D., Hargie, O. & Tourish D. (2009) Auditing the corporate culture of a large manufacturing company. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

O’Kane, P., Hargie, O. & Tourish, D. (2009) Auditing the virtual workplace. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

Quinn, D. Hargie, O. & Tourish D. (2009) Auditing a Major Police Organisation. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

Skipper, M., Hargie, O. & Tourish D. (2009) A communication audit of a hospital clinic. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

Tourish, D. & Hargie, O. (2009) Communication and organisational success. In O.Hargie & D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

Tourish, D. & Hargie, O. (2009) Auditing communication to maximise performance. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

Tourish, D. & Hargie, O. (2009) Crafting the audit report. In O. Hargie & D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

Tourish, D. and Hargie, O. (2009) Strategy, research and pedagogy: The role of audits. In O. Hargie and D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, London.

Tourish, N., Marcella, R., Tourish D. and Hargie O. (2009) Auditing corporate leadership. In O. Hargie and D. Tourish (Eds.) Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge.

Dickson, D., Hargie, O., O’Donnell, A. & McMullan, C. (2009) Learning to deal with difference in the workplace. In The Challenges of Peace. Community Relations Council, Belfast.

Hargie, O. (2009) Listening. In H. Reis & S. Sprecher (Eds.) Encyclopedia of Human Relationships, Sage, New York.

McCoy, M. and Hargie O. (2012) Measurement and evaluation. In A. Theaker (Ed.) The Public Relations Handbook, Routledge. London.

Hargie, O. and Irving, P. (2017) Crisis communication and terrorist attacks. In A. Schwarz M. Seeger and C. Auer (eds.) Handbook of International Crisis Communication Research, Wiley-Blackwell.

Hargie O. and Irving P. (2017) The role of communication in societies divided by terrorism: Lessons from Northern Ireland. In Somerville, I., Hargie, O., Taylor, M. and Toledano, M., (eds.) Public Relations in Deeply Divided Societies: International Perspectives, London: Routledge.

Tourish, D. and Hargie, O. (2017) Communication audits, in P. Turner et al. (eds.) International Encyclopedia of Organizational Communication, Wiley (in conjunction with the ICA).

Editorial Introductions as Series Editor for the International Series on Communication Skills to:
J. Dillon (1990) The Practice of Questioning.
R. Rakos (1991) Assertive Behavior: Theory, Research and Training.
R. Millar et al. (1992) Professional Interviewing.
D. Dickson et al. (1993) Rewarding People: The Skill of Responding Positively.
H. Wilke & R. Meertens (1994) Group Performance.

Articles in Refereed Journals

Hargie, O.D.W. (1977) The effectiveness of microteaching: a selective review, Educational Review, 29, 87-97.

Hargie, O.D.W. (1977) Microteaching with pre-service special education teachers, Remedial Education, 12, 22-27.

Hargie, O. & Caul, B. (1977) The role of microcounselling in relation to social work undergraduates, Quest, 7, 9-12.

Hargie, O., Tittmar, H. & Dickson, D. (1977) Social skills training: applying the concept on a careers guidance course, Bulletin of BPS, 30, 214-217.

Hargie, O., Tittmar, H. & Dickson, D. (1977) Extraversion - introversion and student attitudes to microteaching: an empirical analysis, Proceedings of the Irish Educational Studies Conference, University College, Cork.  D. Mulcahy (compiler).

Dickson, D., Hargie, O. & Tittmar, H. (1977) The use of microcounselling in the training of employment advisory officers, The Vocational Aspect of Education, 29, 45-47.

Tittmar, H., Hargie, O. & Dickson, D. (1977) Social skills training at Ulster College, Journal of APLET, 14, 300-305.

Hargie, O. (1977) Social skills training: a reply to P. G. Aggleton, Bulletin of BPS, 30, 356-357.

Hargie, O. (1978) The importance of teacher questions in the classroom, Educational Research, 20, 99-102.

Hargie, O. & Maidment, P. (1978) Discrimination training and microteaching: implications for teaching practice, British Journal of Educational Technology, 9, 87-93.

Hargie, O., Tittmar, H. & Dickson, D. (1978) Microtraining: a systematic approach to social work practice, Social Work Today, 9, 14-16.

Hargie, O., Tittmar, H. & Dickson, D. (1978) Personality correlates of student attitudes to microteaching, Contemporary Education, 50, 39-44.

Hargie, O., Tittmar H. & Dickson, D. (1978) Miniteaching: an extension of the microteaching format, British Journal of Teacher Education, 4, 113-118.

Tittmar, H., Hargie, O. & Dickson, D. (1978) The moulding of health visitors: the evolved role played by minitraining, Health Visitors Journal, 51, 130-136.

Hargie, O., Dickson, D. & Tittmar, H. (1979) The determinants of students' attitudes to microteaching: an empirical analysis, Journal of PLET, 16, 159-163.

Dickson, D., Saunders, C., Hargie, O. & Marshall, P. (1979) Social skills training in the selection process, The Vocational Aspect of Education, Vol. XXXI, 83-86.

Hargie, O. (1980) Video facilities and social skills training, VIRTUG Newsletter, Autumn, 8-11.

Dwyer, E. & Hargie, O. (1980) Consideration of microteaching in special education, Special Education, 7, 17-19.

Hargie, O., Dickson, D. & Saunders, C. (1981) Social skills and the school curriculum, Quest, 10, 22-30.

Saunders, C., Hargie, O. & Dickson, D. (1981) A procedural analysis of the microtraining paradigm, Quest, 10, 34-41.

Bamford, D. & Hargie, O. (1981) Teaching social work students:  a model for integrating interpersonal skills and social work concepts, Social Work Education, 1, 15-18.

Hargie, O. (1982) Research paradigms and theoretical perspectives in microteaching, British Journal of Educational Technology, 13, 76-82.

Hargie, O. & Dwyer, E. (1982) The reactions of special education teachers to microteaching: a follow-up study, The Exceptional Child, 29, 53-56.

Hargie, O. (1984) Training teachers in counselling skills: the effects of microcounselling.  British Journal of Educational Psychology, 54, 214-220.

Dwyer, E. & Hargie, O. (1984) The role of microteaching in the training of instructors of mentally handicapped adults. International Journal of Rehabilitation Research, 7, 76-78.

Hargie, O. & Bamford, D. (1984) A comparison of the reactions of pre-service and in-service social workers to microtraining. Vocational Aspect of Education, 95, 87-91.

Tittmar, H., Dickson, D. & Hargie, O. (1984) Hierarchy of skills in microteaching. International Journal of Educational Science, 1, 13-18.

Tittmar, H., Hargie, O. & Dickson, D. (1984) Personality and attitude to microteaching: a profile of pre-service craft teachers. International Journal of Educational Science, 1, 65-73.

Morrow, N. & Hargie, O. (1985) Improving interpersonal communication in pharmacy practice.  Pharmaceutical Journal, 235, 23-25.

Morrow, N. & Hargie, O. (1985) Interpersonal communication: (1) Introduction. Pharmacy Update, 1, 161-165.

Morrow, N. & Hargie, O. (1985) Interpersonal communication: (2) Nonverbal and explaining skills.  Pharmacy Update, 1, 206-210.

Morrow, N. & Hargie, O. (1985) Interpersonal communication: (3) Questioning skills.  Pharmacy Update, 1, 255-257. (Also reprinted in South African Retail Chemist, 1990, 38, 20-25).

Morrow, N. & Hargie, O. (1985) Interpersonal communication: (4) listening skills. Pharmacy Update, 1, 296-298. (Also reprinted in South African Retail Chemist, 1990, 39, 14-17).

Hargie, O. & Morrow, N. (1985) Interpersonal communication and professional practice: a case study from pharmacy.  Journal of Further and Higher Education, 9, 26-39.

Hargie, O. & Morrow, N. (1986) A survey of interpersonal skills teaching in pharmacy schools in the United Kingdom and Ireland. American Journal of Pharmaceutical Education, 50, 172-175.

Hargie, O. & Morrow, N. (1986) Analytical and practical considerations of illustrative model video-tapes.  Journal of Audiovisual Media in Medicine, 9, 65-68.

Morrow, N. & Hargie, O. (1986) Communication as a focus in the continuing education of pharmacists. Studies in Higher Education, 11, 301-310.

Morrow, N. & Hargie, O. (1986) An investigation of critical incidents in interpersonal communication in pharmacy practice. Journal of Social and Administrative Pharmacy, 4, 112-118.

Hargie, O. & Morrow, N. (1986) Using videotape in communication skills training: a critical evaluation of the process of self-viewing. Medical Teacher, 8, 359-364.

Morrow, N. & Hargie, O. (1987) Effectiveness of a communication skills training course in continuing pharmaceutical education in Northern Ireland: a longitudinal study. American Journal of Pharmaceutical Education, 51, 148-152.

Hargie, O. & Morrow, N. (1987) Introducing interpersonal skills training into the pharmaceutical curriculum. International Pharmacy Journal, 1, 175-178.  

Hargie, O. & Morrow, N. (1987) Psychology in pharmacy: interpersonal communication - the sales approach. Pharmacy Update, 3, 320-324.

Hargie, O. & Morrow, N. (1987) Psychology in pharmacy: interpersonal communication - the counselling approach. Pharmacy Update, 3, 417-421.

Hargie, O. (1988) From teaching to counselling: an evaluation of the role of microcounselling in the training of school counsellors. Counselling Psychology Quarterly, 1, 75-83.

Hargie, O. & Morrow, N. (1988) Psychology in pharmacy: assertiveness skills. Pharmacy Update, 4, 243-247.

Hargie, O. & Morrow, N. (1989) Introducing interpersonal skills into the pharmaceutical curriculum.  Journal of Pharmacy Technology, 4, 228-233.

Hargie, O. & Morrow, N. (1989) The effectiveness of microtraining in developing pharmacists' communication skills: a study of personality and attitudes. Medical Teacher, 11, 195-203.

Gallagher, M. & Hargie, O. (1989) An investigation into the validity of role-play as a procedure for counsellor skill assessment.  British Journal of Guidance and Counselling, 17, 155-165.

Morrow, N. & Hargie, O. (1989) A new focus for CST:  pharmacy practice as a helping relationship.  Pharmaceutical Journal, 243, E16-E18.

Saunders, C. & Hargie, O. (1989) The effects of video feedback on students' evaluation of self. Journal of Educational Television, 15, 143-153.

Gallagher, M. & Hargie, O. (1989) Evaluation of a microskills programme with field-based counsellors: effects on core attitudes and counselling skills, Counselling Psychology Quarterly, 2, 405-418.

Crute, V., Hargie O., & Ellis, R., (1989) An evaluation of a communication skills course for health visitor students. Journal of Advanced Nursing, 14, 546-552.

Hargie, O. & Saunders, C. (1990) Personality and attitude to microtraining: a correlational study.  Journal of Further and Higher Education, 14, 120-127.

Hargie, O. & Morrow, N. (1990) Counselling and health care: a perspective from pharmacy. International Pharmacy Journal, 4, 255-259.

McCartan, P. & Hargie, O. (1991) Assessing assertive behaviour in student nurses: a comparison of assertion measures.  Journal of Advanced Nursing, 15, 1370-1376.

Hargie, O. & Morrow, N. (1991) The skill of self-disclosure: Part I. Chemist and Druggist, 235, 343-344.

Hargie, O. & Dickson, D. (1991) Video-mediated judgements of personal characteristics based upon nonverbal cues. Journal of Educational Television, 17, 31-43.

Hargie, O.D.W. (1991) Communications research and its relevance for counsellors.  Counselling News, 1, 12-14.

Hargie, O. & Morrow, N. (1991) The skill of self-disclosure: Part II. Chemist and Druggist, 235, 769-770.

Gallagher, M. & Hargie, O. (1992) The relationship between counsellor interpersonal skills and the core conditions of client-centred counselling. Counselling Psychology Quarterly, 5, 3-16.

Hargie, O. & Gallagher, M. (1992) A comparison of the core conditions of client-centred counselling in real and role-play counselling episodes. Counselling, 3, 153-157.

Morrow, N. & Hargie, O. (1992) Patient counselling:  an investigation of core situations and difficulties in pharmacy practice. International Journal of Pharmacy Practice, 1, 202-205.

Hargie, O., Morrow, N. & Woodman, C. (1992) Consumer perceptions of and attitudes to community pharmacy services. Pharmaceutical Journal, 249, 688-691.

Gallagher, M., Millar, R., Hargie, O. & Ellis, R. (1992) The personal and social worries of adolescents in Northern Ireland:  report of a survey. British Journal of Guidance and Counselling, 20, 274-290.

Morrow, N., Hargie, O., Donnelly, H. & Woodman, C. (1993) Why do you ask? A study of questioning behaviour in community pharmacist-client consultations. International Journal of Pharmacy Practice, 2, 90-94.

Morrow, N., Hargie, O. & Woodman, C. (1993) Consumer perceptions of and attitudes to the advice-giving role of community pharmacists. Pharmaceutical Journal, 251, 25-27.

Hargie, O. & Tourish, D. (1993) Assessing the effectiveness of communication in organisations: the communication audit approach. Health Services Management Research, 6, 276-285.

Tourish, D. & Hargie, O. (1993) Quality assurance and internal organizational communications, International Journal of Health Care Quality Assurance. 6, 22-28.

Tourish, D. & Hargie, O. (1993) Don't you wish sometimes you were better informed? Health Service Journal. 103, 28-29.

Morrow, N. & Hargie, O. (1994) Communication skills and health promotion. Pharmaceutical Journal, 253, 311-313.

Hargie, O. & Tourish, D. (1994) Communication skills training: management manipulation or personal development? Human Relations, 47, 1377-1389.

Hargie, C. Tourish, D. &  Hargie, O. (1994) Managers communicating: An investigation of core situations and difficulties within educational organizations, International Journal of Educational Management, 8, 23-28.

Hargie, O., Tourish, D., Marshall, B. & Wardrop-White, C. (1994) Internal communications: Did you hear it on the grapevine? Health Service Journal, 104, 26-28.

Skipper, M. & Hargie, O. (1994) SLT's crucial role in dysphagia clinics, Human Communication, 3, 14-17.

Hargie, O., Dickson, D. & Hargie, C. (1995) The effects of religious affiliation in Northern Ireland upon levels of self-disclosure of undergraduates, International Journal of Adolescence and Youth, 5, 173-187.

Dickson, D., Hargie, O. & Hargie, C. (1995) Interpersonal attraction and the influence of video-mediated advertising presentations on young people.  International Journal of Adolescence and Youth, 5, 287-301.

Morrow, N. &  Hargie, O. (1995) Evaluation of a presentation skills course for pharmacists,  The International Journal of Pharmacy Practice, 3, 311-313.

Hargie, O. & Tourish, D. (1996) Auditing senior management communication practices in the NHS: A regional study, Health Services Management Research, 9, 209-223.

Hargie, O. & Tourish, D. (1996) Auditing internal communication to build business success, Internal Communication Focus, 20, pp. 10-14.

Morrow N. & Hargie, O. (1996) Influencing and persuading skills at the interprofessional interface: Training for action, Journal of Continuing Education for the Health Professions, 16, 94-102.

Tourish, D & Hargie, O. (1996) Communication audits and the management of change: A case study from an NHS unit of management, Health Services Management Research, 9, 125-135.

Tourish, D. & Hargie, O. (1996) Communications: Secret admirers, Health Service Journal, 106, 23.

Tourish, D. & Hargie, O. (1996) Communication in the NHS: Using qualitative approaches to analyse effectiveness, Journal of Management in Medicine, 10, 38-54.

Lount, M. & Hargie, O. (1997) The priest as counsellor: An investigation of critical  incidents in the pastoral work of catholic priests, Counselling Psychology Quarterly,  10, 247-259.

Hargie, O. (1998) Looking into community pharmacy: Identifying effective communication skills in pharmacist-patient consultations, Patient Education and Counseling, 34, S34-35.

Hargie, O., Dickson, D., Boohan, M. & Hughes, K. (1998) A Survey of Communication Skills Training in UK Schools of Medicine: Present Practices and Prospective Proposals, Medical Education, 32, 25-34.

Tourish, D. & Hargie, O. (1998) Communication between managers and staff in the NHS: Trends and prospects, British Journal of Management,  9, 53-71.

Lount, M. & Hargie, O. (1998) Preparation for the priesthood: A training needs analysis, Journal of Vocational Education and Training, 50, 61-77.

Tourish, D. &  Hargie, O. (1998) Auditing staff-management communication in schools: A framework for evaluating performance, International Journal of Educational Management, 12, 176-182.

Tod, L., Campbell, W., Lines, S., Dickson, D. & Hargie, O. (1999) The study of communication in the UK: The need for a forum for discussion, World Communication Journal, 27, 50-61.

Dickson, D., Hargie, O. & Rainey, S. (2000) Communication and relational development between Catholic and Protestant students in Northern Ireland, Australian Journal of Communication, 27, 67-82.

Gilmore, K. & Hargie, O. (2000) Quality issues in the treatment of depression in general practice, International Journal of Health Care Quality Assurance, 13, 34-41.

Hargie, O, Morrow, N. & Woodman, C. (2000) Pharmacists’ evaluation of key communication skills in practice, Patient Education and Counseling, 39, 61-70.

Hunt, O, Tourish, D. & Hargie, O. (2000) The communication experiences of education managers: Identifying strengths, weaknesses and critical incidents, International Journal of Educational Management, 14, 120-129.

McCoy, M. & Hargie, O. (2001) Evaluating evaluation: Implications for assessing quality, International Journal of Health Care Quality Assurance, 14, 317-327. (This paper won the ‘Highly Commended’ Paper Award from Emerald Literati Club for 2001)

Hargie, O., Tourish, D. & Curtis, L. (2001) Gender, religion, and adolescent patterns of self-disclosure in the divided society of Northern Ireland, Adolescence, 36, 665-679.

Tourish, D., Hargie, O. & Curtis, L. (2001) Preparing adolescents for selection interviews: The impact of a training intervention on levels of worry and locus of control, International Journal of Adolescence and Youth, 9, 273-291.

Hargie, O. Dickson, D, & Rainey, S. (2002) Religious difference, inter-group trust, attraction, and disclosure amongst young people in Northern Ireland, International Journal of Adolescence and Youth, 10, 213-235.

Hargie, O. Tourish, D. & Wilson, N. (2002) Increased information: communication metamyth or vehicle for reducing uncertainty? Results from a longitudinal audit study, Journal of Business Communication, 39, 414-436.

Dickson, D., Hargie, O., Brunger, K. & Stapleton, K. (2002) Health professionals’ perceptions of breaking bad news, International Journal of Health Care Quality Assurance, 15, 324-336.

Hargie, O., Dickson, D. & Nelson, S. (2003) Working together in a divided society: a study of inter-group communication in the Northern Ireland workplace, Journal of Business and Technical Communication, 17, 285-318. (This paper won the NCTE award in the USA for Best Article Reporting Qualitative or Quantitative Research in Technical or Scientific Communication)

Dickson, D. Rainey, S. & Hargie, O. (2003) Communicating sensitive business issues: Part 1, Corporate Communications: An International Journal, 8 (1), 35-43.

Dickson, D. Rainey, S. & Hargie, O. (2003) Communicating sensitive business issues: Part 2, Corporate Communications: An International Journal, 8 (2), 121-127.

McCoy, M. & Hargie, O. (2003) Implications of mass communication theory for asymmetric public relations evaluation, Journal of Communication Management, 7, 304-316.

Nelson, S., Dickson, D. & Hargie, O. (2003) Learning together, living apart: the experiences of university students in Northern Ireland, International Journal of Qualitative Studies in Education, 16, 777–795.

McAleese, D. & Hargie, O. (2004) Five guiding principles of culture management: a synthesis of best practice, Journal of Communication Management, 9, 155-170.

McCartan P. & Hargie O. (2004) Effects of nurses' sex-role orientation on positive and negative assertion, Nursing and Health Sciences, 6, 45-49.

McCartan, P. & Hargie, O. (2004) Assertiveness and caring: are they compatible? Journal of Clinical Nursing, 13, 707-713.

O’Kane, P. & Hargie, O. (2004) Technology Travels: Can National Culture Impact Upon Attitudes Toward Communication-Technology? Journal of Intercultural Communication Research, 33, 49-62.

Quinn, D. & Hargie, O. (2004) Internal Communication Audits: A Case Study, Corporate Communications: An International Journal, 9, 146-158.

Hargie, O., Dickson, D. & Nelson, S. (2005) Relational communication between Catholics and Protestants in the Northern Ireland workplace: A study of policies, practices and procedures, Australian Journal of Communication, 32, 89-107.

Dickson, D. & Hargie, O. (2006) Sectarianism in the Northern Ireland workplace, International Journal of Conflict Management, 17, 45-65.

Hargie, O. & Dickson, D. (2007) Are important corporate policies understood by employees? A tracking study of organizational information, Journal of Communication Management, 11, 9 – 28.

Hargie, O. & McCoy, M. (2007) The importance of context: How a problem like the evaluation of communication can be solved, Communication Director, 2, 80-83.

O’Kane, P. & Hargie, O. (2007) Intentional and unintentional consequences of substituting face-to-face interaction with e-mail: An employee-based perspective, Interacting with Computers, 19, 20-31.

O’Kane, P., Palmer, M. & Hargie, O. (2007) Workplace interactions and the polymorphic role of e-mail, Leadership & Organization Development Journal, 28, 308-324.

McCoy, M. & Hargie, O. (2007) Effects of personalization and envelope color on response rate, speed and quality among a business population, Industrial Marketing Management, 36, 799–809.

Dickson, D., Hargie, O. & Wilson, N. (2008) Communication, relationships, and religious difference in the Northern Ireland workplace: A study of private and public sector organizations, Journal of Applied Communication Research, 36, 128-160.

Hargie, O., Dickson, D., Mallett, J. & Stringer M. (2008) Communicating social identity:  A study of Catholics and Protestants in Northern Ireland. Communication Research, 35, 792-821.

Brataas, H., Thorsnes, S. & Hargie, O. (2009) Cancer nurses narrating after conversations with cancer outpatients: how do nurses’ roles and patients’ perspectives appear in the nurses’ narratives? Scandinavian Journal of Caring Sciences, 23, 767-774.

Dickson, D., Hargie, O., O’Donnell, A. & McMullan, C. (2009) Adapting to difference: Organisational socialisation in the Northern Ireland workplace. Shared Space, 7, 33-52.

Hargie, O., Brataas, H. & Thorsnes, S. (2009) Cancer patients’ sensemaking of conversations with cancer nurses in outpatient clinics. Australian Journal of Advanced Nursing, 26, 70-78.

Brataas, H., Thorsnes, S. & Hargie, O. (2010) Themes and goals in cancer outpatient – cancer nurse consultations. European Journal of Cancer Care, 19, 184-191.

Hargie, O., Boohan, M., McCoy, M. & Murphy, P. (2010) Current trends in Communication Skills Training in UK Schools of Medicine. Medical Teacher, 32, 385-391.

Hargie, O., Stapleton, K. & Tourish, D. (2010) Interpretations of CEO public apologies for the banking crisis: Attributions of credit, blame and responsibility, Organization, 17(6), 721-742.

Hargie, O., O’Donnell, A. & McMullan, C. (2011) Constructions of social exclusion among young people from interface areas of Northern Ireland. Youth & Society, 43, 873-899.

O’Donnell, A. & Hargie, O. (2011) Dealing with the dark side of sectarianism in Northern Irish organisations: Guiding principles on inter-group workplace communication. Australian Journal of Communication, 38, 21-43

Stapleton, K. & Hargie, O. (2011) Double-bind accountability dilemmas: Impression management and accountability strategies used by senior banking executives, Journal of Language & Social Psychology, 30, 266-289.

Tourish, D. & Hargie, O. (2012) Metaphors of failure and the failures of metaphor: A critical study of root metaphors used by bankers in explaining the banking crisis. Organization Studies, 33, 1045-1069.

Hargie, O. (2014) Communication accommodation in a divided society: Interaction patterns between Protestants and Catholics in Northern Ireland. Studies in Communication Science, 14, 78-85.

Mitchell, D., Somerville, I. & Hargie O. (2016) Sport for peace in Northern Ireland? Civil society, change and constraint after the 1998 Good Friday Agreement, The British Journal of Politics & International Relations, 18, 981-996.

Hargie O., Mitchell, D. & Somerville, I. (2017) ‘People have a knack of making you feel excluded if they catch on to your difference’: Transgender experiences of exclusion in sport, International Review for the Sociology of Sport, 52, 223-239.

Lobo, F. & Hargie, O. (2018) Measuring the information needs of teachers in their organizational context:  A preliminary adaptation study for the Portuguese population. European Journal of Social Sciences Education & Research, 12, 244-253.

Research Grants

1983  £40,000 from the Department of Economic Development for a research project involving a comprehensive analysis and evaluation of Social and Life Skills Teaching in all schools and colleges throughout Northern Ireland.

1989  £41,615 from the Leverhulme Trust for a research project entitled: ‘Pharmacist - Patient Communication: An examination of Professional Social Skills.’

1997  £49,491 from Central Community Relations Council for a project entitled ‘Communication and relational development between young adult Catholics and Protestants.’

1997  £30,000 from DENI for a project entitled: ‘Preparing Catholic and Protestant young people for selection interviews: An evaluation of a training intervention’.

1998  £18,018 from Central Community Relations Council for a project entitled: ‘Communications and relational development in the workplace.’

1999  £73,921 from Community Relations Unit for a 2-year project entitled ‘Relational Development between Catholics and Protestants in the Workplace: A Study of Policies, Practices and Procedures’.

2000  £5,191 from Office of the First Minister and Deputy First Minister, Equality Unit – Research Branch to evaluate a book project entitled: ‘Researching the Troubles: Social Science Perspectives on the Northern Ireland Conflict’.

2001  £13,550 from Office of the First Minister and Deputy First Minister, Equality Unit – Research Branch to research and produce a research compendium entitled ‘Researching the Troubles: Social Science Perspectives on the NI Conflict’.

2004  £134,177 from EU Programme for Peace and Reconciliation in NI and the Border Region of Ireland, for a 2-year project entitled ‘Breaking Down Barriers: Sectarianism, Unemployment, and the Exclusion of Disadvantaged Young People from Northern Ireland Society’.

2007  £61,439 from EU Programme for Peace and Reconciliation in NI and the Border Region of Ireland, for a project entitled: ‘Learning to Deal with Difference in the Workplace: An Investigation of Formal and Informal Processes’.

2009  £140,380 from EU-FP7-SEC-2007-6.1-03 Communication Strategies for Public Authorities, for the University of Ulster part of a project entitled ‘Counter-Terrorism Crisis Communications Strategies for Recovery and Continuity’. This is a collaborative project involving HEIs in Israel, Germany, Bulgaria, Spain Greece and Northern Ireland. A total of €1.3 million has been awarded to this project.

2011  £15,000 from UEFA for a research project entitled: ‘Identifying and Addressing Barriers to Inclusion for Young Players in Northern Ireland International Football.’

2012  £243,572 from the Office of the First Minister and Deputy First Minister, Equality Directorate – Research Branch for a project entitled: ‘Social Exclusion and Sport in Northern Ireland’.


Education
BA (Joint Hons) Psychology & Philosophy, Queens, Belfast
PhD, Psychology, Ulster Polytechnic (now Ulster University).
Areas of Research / Professional Expertise
Current Areas of Research

Interpersonal Communication: He has developed major theoretical frameworks within the rubric of the conceptualisation of communication as a form of skilled performance. These have been published in influential and highly acclaimed best-selling texts e.g. Handbook of Communication Skills (Routledge, 2018); Skilled Interpersonal Communication: Research, Theory and Practice (Routledge, 2017), as well as in book chapters and refereed journal articles (e.g. Interacting with Computers; Communication Research; Journal of Applied Communication Research; Journal of Language & Social Psychology). He has also supervised several PhD students in this area.

Organisational Communication: As well as applying his interpersonal research to the study of management in the form of key texts e.g.  Communication in Management (Gower, 1999), Communication Skills for Effective Management (Palgrave MacMillan, 2004), he has carried out novel research in the field of communication audits (e.g. Auditing Organizational Communication: A Handbook of Research, Theory and Practice, Routledge, 2009). He has also brought together the work of core researchers in Key Issues in Organizational Communication (Routledge, 2004). His research has been published in major international Journals, such as Business Communication, Journal of Intercultural Communication Research, Corporate Communications: An International Journal, International Journal of Conflict Management, Industrial Marketing Management, Business and Technical Communication, Leadership & Organization Development Journal and Organization. He has also supervised several PhD students in this field.

Health Communication: He has completed a seminal piece of Leverhulme-funded research identifying the core competencies of community pharmacists (Patient Education and Counseling, 2000). He also carried out two major surveys of communication education in UK Schools of Medicine (Medical Education, 1998; Medical Teacher, 2010). In addition, he has carried out collaborative research with researchers in Norway, resulting in a number of Journal articles (Scandinavian Journal of Caring Sciences; Australian Journal of Advanced Nursing; European Journal of Cancer Care). His empirical analysis of communication issues in breaking bad news (International Journal of Health Care Quality Assurance) has also been extensively cited. His book Communication Skills Training for Health Professionals (Chapman and Hall) is widely used by most health professions. He has also supervised several PhD students in this area.

Cross-community communication: He has received numerous grants to investigate communication issues across the divide in N.I. In particular, he has examined the relevance of theories such as Social Identity Theory to communication between Catholics and Protestants. This has resulted in a host of research publications in journals such as Journal of Applied Communication Research, Communication Research, International Journal of Conflict Management, Australian Journal of Communication, Journal of Communication Management, Adolescence, Youth & Society and Qualitative Studies in Education. He also produced a key research text in this area: Researching the Troubles: Social Science Perspectives on the Northern Ireland Conflict (Mainstream Press). He was a member of the Peace and Conflict Research Group within the Psychology Research Institute at Ulster University, which received acclaim in the 2014 UK Research Excellence Framework. He has also supervised several PhD students in this area.

Crisis communication: He has received numerous grants to investigate communication issues in crisis contexts. He was part of a major European Collaborative project involving HEIs carrying out comparative research into communication following terrorist incidents in Israel, Germany, Bulgaria, Spain and Greece. A total of €1.4 million was awarded to this project from EU - FP7 Programme Theme 10: Security. The project produced a major Report which has been widely cited and has been implemented by many public authorities: A Terrorism Crisis Communication Manual for Public Authorities: http://www.socsci.ulster.ac.uk./comms/research/reports/SAFE%20COMMS%20Manual%20final_en.pdf. He has also co-edited a major text entitled International Public Relations: Perspectives from Deeply Divided Societies (Routledge). In his work he has applied the sensemaking paradigm to the study of crisis communication in Northern Ireland, investigating the effects of sensemaking, sensegiving and sensenegotiation by terrorists and government agencies. This work has been published in the Handbook of International Crisis Communication Research.

Personal Interests
He is an avid runner, running every day; he has completed numerous marathons, half-marathons and 10K races over the past 40 years. He travels widely and loves to run in different countries, finding this an excellent way of discovering new places and spaces. However, he loves to walk the therapeutic countryside and coastline of the beautiful Glens of Antrim, where he and his wife spent all of their formative years. He is a keen sea swimmer in his home town of Ballycastle, but especially in the warmer Mediterranean! He is a strong proponent of animal rights, and has followed a vegan lifestyle for over four decades. He played amateur league football, playing most of the time as striker. He has been a lifelong supporter of the Northern Ireland football team, is a season ticket holder for all of their home games and travels regularly to watch them play their away games. A highlight for him was when they won their qualifying group in the Euros 2016 and played in the finals in France, where he watched them play in Nice, Lyon and Paris. He collects music from the 1960s and plays it often when he writes. He is also interested in the history, language and literature of the Glens of Antrim.