Nicola  Busby Author of Evaluating Organization Development

Nicola Busby

Business Change Consultant, Trainer and Author
Nicola Busby Associates

Nicola Busby is an experienced business change professional who is passionate about the benefits that business change management can bring to organisations and staff going through change. Nicola has supported many individuals and organisations in the private, public and non-profit sectors as they have undertaken organisational change. She trains and mentors leaders, managers, business change professionals and staff going through change. She blogs at Business Change Enthusiasts.


Nicola is passionate about business change management and the difference it can make to individuals and organisations going through change. She has supported many organisations going through different types of changes, including The Houses of Parliament, The National Childbirth Trust, Penguin Random House and The Financial Ombudsman Service.

Nicola loves to train and mentor business change managers and others working in change.  She is the lead change management trainer for SPOCE and trains the APMG Change Management Foundation and Practitioner Qualification. She also wrote one of the chapters of the set text for the qualification: The Essential Change Manager's Handbook.

Nicola regularly gives presentations, workshops, talks and webinars on the power of business change management. She blogs at Business Change Enthusiasts.


    MBA, University of Westminster, London, 2006

Areas of Research / Professional Expertise

    Many aspects of business change management, including:
    the affects of cultural and behavioural change
    how business change fits with project management
    how business change fits with organisational development and L&D
    the cultural change needed to move to an agile organisation and DevOps
    skills and attributes of successful business change managers

Personal Interests

    Away from business change, Nicola lives in North London with her partner, Derek, and three rapidly growing (and permanently hungry!) stepsons. She spends lots of time with her extended family, including her four nieces and nephews. She is a very fair-weather sailor and keen amateur musician, playing the viola and currently attempting to learn the guitar.




The challenge of future-proofing your organisation?

By: Nicola Busby
Subjects: Business, Management and Accounting

How do you get traction for a change initiative without a 'burning platform'?

Why is implementing changes designed to future-proof your organisation so hard?

Read my latest blog post to find out more:

Ineptitude - the reason most business changes fail

By: Nicola Busby
Subjects: Business, Management and Accounting

Do the majority of organisational changes fail due to the reluctance of organisations to utilise existing research and best practice?

Read my latest blog post to find out more:

Behavioural aspects of digital transformations

By: Nicola Busby
Subjects: Psychology, Work & Organizational Psychology

Driverless cars are in the news again today, highlighting how important human behaviour is to the success of digital transformations. Read more on my blog

Behavioural economics and business change

By: Nicola Busby

Great news that Richard Thaler has won a Nobel Prize this year for his work on Behavioural Economics. Read how BE can contribute to successful organisational change by clicking on the link below

Increase your project success with effective business change management

By: Nicola Busby
Subjects: Business, Management and Accounting

Join my webinar to find out how business change management can increase the chances of your organisational change project being a success.

Date: Thursday 14 September

Time: 13:00-14:00 (BST)

Register here:

Expert Insights interview

By: Nicola Busby

Read my recent interview for Activia Training's Expert Insights on The Shape of Change.

Find out why the book is unique amongst the literature about organisational change, how culture influences change initiatives and why responsibility for resistance lies with those planning and leading change.