Anthony Matthew  Hopper Author of Evaluating Organization Development
FEATURED AUTHOR

Anthony Matthew Hopper

Faculty Member
ECPI University

Anthony Hopper has worked in healthcare for over a decade. He currently teaches undergraduate courses in healthcare administration at ECPI University. Within the last few years, he has co-authored a peer-reviewed article, has served as a guest lecturer for executive MBA students, and has written two books. Anthony has an M.A. in English from the University of Virginia and an M.S. in Health Systems Administration from Georgetown University.

Biography

Anthony Hopper has worked in the healthcare industry for over a decade. He has held several different positions, including analyst and management-level jobs. Anthony also has experience in health policy via his internship with the Center for Studying Health System Change.

For the last four years, Anthony has worked at ECPI University’s Emerywood campus, located in Richmond, Virginia. He currently teaches healthcare administration classes and also helps the institution to design new courses, identify and secure internship sites, and locate potential employment opportunities for graduates of the healthcare administration program.

Within the last few years, Anthony has co-authored a peer-reviewed article, has served as a guest lecturer for executive MBA students, and has written two books (both published by Taylor & Francis Group). He has an M.A. in English from the University of Virginia and an M.S. in Health Systems Administration from Georgetown University.

Areas of Research / Professional Expertise

    Anthony possesses a variety of research-related interests. For instance, he seeks to identify novel methods that healthcare leaders can utilize to help them improve the effectiveness and efficiency of healthcare delivery systems. At the same time, he wants to explore the ways in which new technologies not only impact workplace routines but also affect healthcare employees' beliefs, values, and ideals. Additionally, Anthony is interested in understanding the interrelationships between organizational cultures and the key stakeholders who help to define, alter, and otherwise give life to these environments.  

Personal Interests

    In his free time, Anthony engages in a number of leisure activities. For instance, he enjoys reading fantasy/science fiction novels as well as non-fiction books. Anthony also likes to play European-style board games and strategy-related video games. Additionally, he enjoys watching movies and eating out.

Books

Featured Title
 Featured Title - Continuous Improvement Strategies - 1st Edition book cover

Articles

Journal of Health Organization and Management

Using Sentiment Analysis to Review Patient Satisfaction Data Located...Internet


Published: Mar 15, 2015 by Journal of Health Organization and Management
Authors: Anthony M. Hopper and Mariya Uriyo
Subjects: Health and Social Care, Information Science

In this article, the authors determine whether it is feasible for one to use sentiment analysis and time-to-next-complaint methods to quantify text based information located on the Internet. Additionally, the writers show healthcare administrators how they can use time-to-next-complaint techniques to organize sentiment analysis derived data into useful information, which these people can then share with doctors and other staff.