BiographyDr Vikas Kumar has over six years experience in the area operations management. He holds a PhD degree in Management Studies from Exeter Business School, U.K and a Bachelor of Technology (first class distinction) degree in Metallurgy and Materials Engineering from National Institute of Foundry and Forge Technology (NIFFT, Ranchi) in India. He also holds the status of ‘Associate of the Higher Education Academy’ (AHEA). Vikas worked as a Lecturer in Management at Dublin City University Business School prior to joining University of West of England. He has also worked as a Research Assistant at The Hong Kong University in the past. He was a visiting scholar at Indian Institute of Management-Ranchi in India and at Khon Kaen University, Nong Khai Campus in Thailand. He has worked on a number of consultancy projects for many multinational firms such as BT, EDF energy, LTSB, and Vodafone. He is also actively involved in process improvement projects in Irish hospitals.
Dr Kumar has contributed towards many book chapters and published in leading journals such as the International Journal of Production Research, Expert Systems with Applications, Strategic Change, and Computers & Industrial Engineering and published over 70 research papers. He serves on the editorial board of four international journals and has participated as a guest editor for special issues in the Production Planning & Control, Int. J. of Lean Enterprise Research (IJLER), Int. J. of Engineering Management and Economics (IJEME), and Int. J. of Engineering and Technology Innovation (IJETI).
Areas of Research / Professional Expertise
Service Operations Management, Serivce Quality, Supply Chain Management, Operations Strategy, Process Management