1st Edition

eGovernment Whole-of-Government Approach for Good Governance The Back-Office Integrated Management IT Systems

By Said Azelmad Copyright 2025
    216 Pages 70 B/W Illustrations
    by CRC Press

    The book embarks on the transformative reforms in Public Administration at the nexus of digital innovation and governance paradigms in Morocco. The book addresses the new paradigms of eGovernment, which transcends traditional boundaries of public administration, offering a meticulous blend of theoretical depth and practical insights, through its sophisticated methodological approach. The book investigates eGovernment Whole-of-Government Approaches (WGA) efficiency in back-office transactions (G2G) for promoting good governance ethics, through its theoretical underpinnings and practical applications. It offers new insights into the evolving nature of governance in the digital administration. The study is a comprehensive analysis of eGovernment 2.0 and its theoretical foundations, practical implementations, and potential impacts on collaborative governance. The book unveils the veiled potential of eGovernment WGA utilities in fostering networked governance practices. It is beneficial for policymakers, researchers, IT professionals, and practitioners interested in understanding eGovernment 2.0 networked governance approaches, reached so far. It offers insights into theoretical aspects, practical applications, and future implications, making it a must-read manuscript to understand the complexities of networked governance in the era of eGovernment 2.0. The book is beneficial in the way it designs a roadmap:

     

    ·       To evaluate the effectiveness of IT systems across public and private sectors, facilitated by its comprehensive measurement and methodology.

    ·       To study the eGovernment Whole-of-Government Approach aimed at enhancing Good Governance within back-office transactions (G2G).

    ·       To measure the efficiency of all the integrated IT systems in public and private sectors vis-à-vis good governance ethics.

    ·       To assess the forthcoming stage of eGovernment 3.0 in the era of AI.

     

    This book is a groundbreaking reference for researchers and decision-makers to navigate the development of eGovernment 3.0 new approaches in governance and management transformation, within its de jure and de facto realities. In fact, it is an essential reference for policymakers, researchers, and practitioners, looking to understand and navigate the evolving landscape of eGovernment networked governance to shape a future where collaborative management is mandatory for mutual development and prosperity across all agencies, sectors and countries.

     

    Foreword. Preface. About the Author. List of Figures. List of Tables. List of Abbreviations. I The Public Sector: An Overview. 1. Introduction. 2 Background. 3 Defining the Public Sector. 4. eGovernment Technology: An overview. 5. Interoperability and Integration in the Public Sector: An overview. 6. Governance, Bad Governance and Good Governance: An overview. 7. Aid Donors Intervention for Good Governance: An overview. 8. Good Governance Measurement: An overview. 9. Methodology: An Overview. 10. Data Analysis and Results. 11. Discussion, Implications, Conclusions and Recommendations. Appendices. Bibliography. References. Index.

    Biography

    Said Azelmad, Ph.D. is an Assistant Professor of Power Skills, Ethics and Communication

    in the Faculty of Science and Technology Moulay Ismail University, Morocco. He is

    a researcher, author and reviewer in the field of Public Administration, Ethics and Governance. The author’s research pour in contemporary perspectives of developmental management, governance and ethics in public and private administration for policy-making,

    organizational management, and societal development. The author has published related

    articles in English and Arabic in different fields related to Governance, Media and Public

    Policy.