Chapter 14. Lucy Watson

cover image for Conversations about the NHS

This chapter from Conversations about the NHS by Dinesh Bhugra presents an interview with Lucy Watson, a retired registered nurse who was previously an NHS Director at board level, leading on quality, patient safety and governance. She is currently working as an independent healthcare advisor for quality and safety safeguarding, and was previously Chair of the Patients Association. 

Watson discusses the current state of the NHS and its strengths and weaknesses. She offers suggestions on how to better integrate physical and mental health, prevention and public health, along with social care and health care. She also offers her perspective on patient rights vs. responsibilities and other key issues affecting patient care. 


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