First published in 1988, this book offers a comprehensive description of the functions and performance of organisational surveys from a wide range of European experts in the field.
The book examines the utility of organisational surveys as a method of research for the social sciences and as a support for employee relations strategies and personnel policies. It looks at the broad question of 'what are the key dimensions of an organisation with which managers and researchers should be concerned?' and at how they can be an essential element in a participative management approach to employee relations. Throughout, the book emphasizes the utility of surveys for the study and understanding of organisations.
1. Introduction Part 1: Organisation Culture 2. Towards a More Theory-Based Measurement of Organisational Climate 3. Organisational Climate: A Provisional Model for Organisational Effectivity 4. Inculture: The Organisational Character of INC Part 2: Employee Relations 5. Organisational Surveys and Participative Management Approaches 6. Attitude Surveys as a Direct or Indirect Means Towards Participative Management 7. Measuring the Quality of Working Life, Using Institutional and Questionnaire Approaches 8. Computer Attitudes and Resistance to the Introduction of new Technologies Part 3: Personnel Policies 9. Methodological Issues in the Assessment of Management Development 10. Determining Management Training Needs by Examining Management Qualities 11. Methods Used in the Survey of Management Career Planning: A Norwegian Project in Action Research 12. Analysing Incentive Payment Systems
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