1st Edition
Trainer's Problem-Solving Manual for Kick Down the Door of Complacency Sieze the Power of Continuous Improvement
By Charles C. Harwood
Copyright 1998
160 Pages
by
CRC Press
This text is a companion manual, presenting techniques to facilitate a continuous improvement effort designed to banish complacency from an organization.
1. Basic Operational Problem-solving Method with Techniques 2. Surfside Market Case 3. Pete's Puppy Pen Case 4. Introduction for Trainers 5. Trainer's Manual for Workshop 1: The Surfside Market Case 6. Trainer's Manual for Workshop 2: Pete's Puppy Pen Case
Biography
Charles C. Harwood (Consultant, Portola Valley, California, USA)
