Resilience Engineering in Practice, Volume 2: Becoming Resilient (Hardback) book cover

Resilience Engineering in Practice, Volume 2

Becoming Resilient

By Christopher P. Nemeth, Erik Hollnagel

© 2014 – CRC Press

248 pages

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Hardback: 9781472425157
pub: 2014-11-05
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Description

This is the fifth book published within the Ashgate Studies in Resilience Engineering series. The first volume introduced resilience engineering broadly. The second and third volumes established the research foundation for the real-world applications that then were described in the fourth volume: Resilience Engineering in Practice. The current volume continues this development by focusing on the role of resilience in the development of solutions. Since its inception, the development of resilience engineering as a concept and a field of practice has insisted on expanding the scope from a preoccupation with failure to include also the acceptable everyday functioning of a system or an organisation. The preoccupation with failures and adverse outcomes focuses on situations where something goes wrong and the tries to keep the number of such events and their (adverse) outcomes as low as possible. The aim of resilience engineering and of this volume is to describe how safety can change from being protective to become productive and increase the number of things that go right by improving the resilience of the system.

Reviews

’Resilience engineering is becoming the new paradigm for conceptualising safety in complex systems. Adopting a proactive, socio-technical, systems-based approach to safety is becoming de rigueur in high jeopardy-risk endeavours. With contributions from international contributors with a wealth of experience, this book is essential reading for both practitioners and researchers who are interested in the application of resilience engineering principles in practice.’ Don Harris, Coventry University, UK ’There is no doubt that resilience is a core requirement for handling the risks of today´s and tomorrow's ever more complex socio-technical systems. This book provides the perfect mix of conceptual discussion and practical application to guide academics and practitioners towards designing more resilient systems.’ Gudela Grote, ETH Zürich, Switzerland

About the Authors

Christopher P. Nemeth (PhD, human factors/ergonomics) is a Principal Scientist in the Cognitive Systems Engineering Group at Cognitive Solutions Division of Applied Research Associates, Inc. Recent research interests include technical work in complex high stakes settings, research methods in individual and distributed cognition, and understanding how information technology erodes or enhances system resilience. He has served as a committee member of the National Academy of Sciences, is widely published in technical journals, and his books include Human Factors Methods for Design (Taylor & Francis/CRC Press), as well as Ashgate texts Improving Healthcare Team Communication, Resilience Engineering Perspectives, Volume 1: Remaining Sensitive to the Possibility of Failure and Resilience Engineering Perspectives, Volume 2: Preparation and Restoration. His design and human factors consulting practice and his corporate career have encompassed a variety of application areas, including health care, transportation and manufacturing. As a consultant, he has performed human factors analysis and product development, and served as an expert witness in litigation related to human performance. His academic career has included adjunct positions with Northwestern University’s McCormick College of Engineering and Applied Sciences (Associate Professor), and Illinois Institute of Technology. He is a Fellow of the Design Research Society, a Senior Member of the Institute of Electrical and Electronic Engineers and Vice-President, Human-Machine Systems of the IEEE Systems, Man and Cybernetics Society, and Chair of the National Defense Industry Association’s Human Systems Division. He retired from the Navy in 2001 at the rank of Captain after a 30-year active duty and reserve career. Erik Hollnagel (PhD, psychology) is Professor at the University of Southern Denmark, Chief Consultant at the Center for Quality Improvement, Region of Southern Denmark, and Professor Emeritus at University

About the Series

Ashgate Studies in Resilience Engineering

Ashgate Studies in Resilience Engineering
Resilience engineering has become a recognized alternative to traditional approaches to safety management. Whereas these have focused on risks and failures as the result of a degradation of normal performance, resilience engineering sees failures and successes as two sides of the same coin - as different outcomes of how people and organizations cope with a complex, underspecified and therefore partly unpredictable environment. Normal performance requires people and organizations at all times to adjust their activities to meet the current conditions of the workplace, by trading-off efficiency and thoroughness and by making sacrificing decisions. But because information, resources and time are always finite such adjustments will be approximate and consequently performance is variable. Under normal conditions this is of little consequence, but every now and then - and sometimes with a disturbing regularity - the performance variability may combine in unexpected ways and give rise to unwanted outcomes. The Ashgate Studies in Resilience Engineering series promulgates new methods, principles and experiences that can complement established safety management approaches. It provides invaluable insights and guidance for practitioners and researchers alike in all safety-critical domains. While the Studies pertain to all complex systems they are of particular interest to high-hazard sectors such as aviation, ground transportation, the military, energy production and distribution, and healthcare.

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Subject Categories

BISAC Subject Codes/Headings:
POL013000
POLITICAL SCIENCE / Labor & Industrial Relations
PSY021000
PSYCHOLOGY / Industrial & Organizational Psychology
TEC017000
TECHNOLOGY & ENGINEERING / Industrial Health & Safety