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Achieving Patient (aka Customer) Experience Excellence
: Lessons From a Successful Cultural Transformation in a Hospital
Rhonda Dishongh, Qaalfa Dibeehi, Kalina Janevska, Gregory D. Erickson
Jul. 23rd, 2013
$51.99
1st Edition
Achieving Patient (aka Customer) Experience Excellence
Lessons From a Successful Cultural Transformation in a Hospital
By Rhonda Dishongh, Qaalfa Dibeehi, Kalina Janevska, Gregory D. Erickson
July 23, 2013 by Productivity Press
138 Pages 72 B/W Illustrations
$51.99
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Perception
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