1st Edition
A Guide to Leadership and Management in Higher Education Managing Across the Generations
Preface
Part I: A New Way of Thinking
- Relationships Matter
- Exploring Generational Diversity: Surrender the Cliché
- Leadership versus Management
- Three Theories: Taking a Page from Psychology to Manage Across Generations
- Know Thyself (and Thy Staff)
- Teambuilding and Professional Development: Investing in the Future
- Establishing the Supervisory Relationship
- Addressing Common Staff Problems
- Avoiding Common Supervisor Mistakes
- Three Unexpected Leadership Challenges: Not for the Faint of Heart
Part II: Putting it into Practice
Afterword
References
Biography
Poppy Fitch is the Associate Vice President of Student Affairs at Ashford University, USA.
Brian Van Brunt is a Vice President at the NCHERM Group, USA.
"This is truly an accessible and authentic read. Describing a range of experiences-from procuring a T-shirt gun in a counseling office to planning a Disney trip with a spouse and ending with a trip to Burning Man-Fitch and Van Brunt detail generational distinctions and the importance of spiritual and caring leadership in a unique and persuasive way. This is not 'your parents'' book on leadership."
--Jason Ebbeling, Executive Director of Student Success, Connecticut Board of Regents for Higher Education
