2nd Edition

Academic Advising Administration Essential Knowledge and Skills for the 21st Century

    420 Pages 6 B/W Illustrations
    by Routledge

    420 Pages 6 B/W Illustrations
    by Routledge

    The second edition of Academic Advising Administration: Essential Knowledge and Skills for the 21st Century examines the evolving boundary-crossing role of the advising administrator in an increasingly complex and diversified higher education environment.

    Written by scholar-practitioners in the field, chapters situate advising administration as a central and critical function that connects the curriculum and scholarship work of faculty members with the aspirations and goals of students. Through scholarly and practical content, combined with reflective questions, chapters challenge readers to examine the work of advising administration through the lenses of social justice, globalization, and the nature of the academy itself. The portrait of the advising administrator being developed in this second edition is that of a skilled practitioner; visionary and transformative leader; intellectual partner and collaborator; and academic advising "scholar-in-chief."

    Intended equally for aspiring, new, and seasoned advising administrators, this book presents theories, scholarship, and practical applications that offer opportunities for personal and professional growth, self-reflection, and inspiration.


    PART I The Advising Administrator in the Context of the Academy

    1 The Advising Administrator in the Context of the Academy

    Thomas J. Grites

    2 The Academic Advising Administrator as Integrated Practitioner

    Emily McIntosh and Susan M. Campbell

    Voices from the Field: Developing Third Space Leadership in Advising

    Emily McIntosh

    3 Advising Structures and the Administrator’s Role

    Brian Kapinos and Calley Stevens Taylor

    Voices from the Field: Considerations in Working with Online Populations

    Kristina Richards and Samantha Moreno

    4 Academic Advising Leadership and Change Management

    Ankur Nandedkar, Margaret Mbindyo, Rubab Jafry O’Connor, and Thomas Casey O’Connor

    5 Legal and Ethical Implications for Advising Administrators

    Susan M. Taffe Reed and John Wesley Lowery

    Voices from the Field: Legal and Compliance Issues in Working with International Students

    Rosanna J. Cabatic

    6 The Role of the Administrator in Scholarly Advising and the Scholarship of Advising

    Wendy G. Troxel and Marian H. Gabra

    7 Socially Just Advising Administration

    Mary Carmel Etienne

    Voices from the Field: Socially Just Advising Administration in Action

    Keely S. Latopolski

    PART II Advising Program Structures, Planning, Design, and Implementation

    8 Strategic Partnerships: Cultivating Advising Leaders across the University

    Richie Gebauer and Jennifer Tharp

    Voices from the Field: Working Together to Support Students in Crisis

    Calley Stevens Taylor and Rebecca L. Hapes

    9 Assessment of Academic Advising

    Rich Robbins and Isaiah Vance

    Voices from the Field: Assessment in Action

    Scott Byington and Cristy Holmes

    10 Data-Informed Planning and Decision-Making

    Stephanie D. Kraft-Terry and Jennifer Brown

    11 Program Design/Redesign for Academic Advising Administration

    Sharon A. Aiken-Wisniewski, Deborah J. Taub and Rich Whitney

    Voices from the Field: Program Design/Redesign

    Erica R. Compton

    12 Financial Leadership and Advising Advocacy

    Billie Streufert, Helena E. Cole, and Laurie B. Baker

    13 Strategic Communications: Culture Is Key

    Katherine Schmidt and Karen Sullivan-Vance

    Voices from the Field: Building Relationships for Successful Communication

    Elaine Lewis

    14 Succession Planning and Development

    Karen L. Archambault

    PART III Building and Retaining the Advising Team

    15 Advisor Recruitment, Selection, and Hiring

    Lisa M. Cardello

    16 Advisor Training and Professional Development

    Elizabeth M. Higgins, Helen Gorgas Goulding, and Mary Anne Peabody

    Voices from the Field: Making Academic Advising Work in Japanese Universities: The Case of Study Abroad Advising

    Yoshinobu Onishi

    17 Advisor Performance Management

    Katie Lackey, Ruthanna Spiers, and Beth Yarbrough

    18 Advisor Retention and Intentional Career Paths

    Claire Robinson and Mike Dial

    19 Mitigating Burnout and Promoting Professional Well-Being in Advisors

    Amalauna Brock

    20 Leading and Creating a Culture of Authenticity

    Caleb Morris, Paige McKeown, and Mike Dial

    21 Concluding Thoughts and Future Thoughts for Research and Scholarship

    Susan M. Campbell, Calley Stevens Taylor, and Mike Dial


    Susan M. Campbell is Chief Student Affairs Officer Emerita at the University of Southern Maine.

    Calley Stevens Taylor is Vice President for Student Success & Engagement and Dean of Students at Cedar Crest College.

    Mike Dial is Assistant Director of First-Year Advising at the University of South Carolina.

    "A resource beneficial to new and seasoned advising administrators alike, this edition comprehensively engages readers across a broad base of knowledge, theories, tools, and practices. The editors and contributors highlight advising administrators as campus leaders, the ‘scholar-in-chief’ of academic advising, straddling the third space between academic and administrative roles within institutional structure and politics. This book supports advising administrators through changing technology, different advising models, data-driven decision-making, and so much more."

    Lisa M. Rubin, Associate Professor, Kansas State University

    "The authors of the Academic Advising Administration 2nd Edition have done an exceptional job summarizing the contemporary literature on advising administration, with a critical focus on justice, diversity and inclusion. Several authors have provided a real service by drawing upon models and research from human resources and higher education, addressing advising’s position in the liminal, third space between student and academic affairs. Critically, some authors moved beyond concentration on individual administrators/advisors to exploring the systemic impact of advising in the higher education eco-system. Focused predominantly on larger institutions with staffs of primary role advisors, much can also be found here for administrators at smaller institutions with faculty advisors."

    Victoria A. McGillin, Associate Vice President, John N. Gardner Institute for Excellence in Undergraduate Education

    "Simply put – academic advising administrators at all levels should consider this book as their ‘go to resource’ for a clear understanding of both the explicit and implicit challenges they face as leaders who must be ‘integrated practitioners,’ ‘scholar-in-chief,’ and function as ‘third space professionals.’ The authors define a leadership space that exists across higher education contexts and cultures. ‘Third Space’ clearly places academic advising within the teaching/learning missions of our institutions. Each chapter is grounded in the language of academe and provides theoretical constructs, knowledge and tools that connect to daily practice. Embracing the methodologies and strategies presented will empower advising administrators to lay claim to their leadership role as the individuals best positioned on campus to cocreate a comprehensive academic advising culture that supports student learning and success."

    Dr. Ruth A. Darling, Associate Provost for Student Success, Emerita (The University of Tennessee), NACADA Past President, Virginia Gordon Award Service to NACADA Award

    "This book recognizes and amplifies the liminal or ‘third’ space in higher education as a place of leadership, powerful platform, and lever for transformation. Further, this volume recognizes academic advisors as unique educators and advocates in that space to advance student learning, equity, and success and draws from current research, theory, policy, and ‘voices from the field’ to frame advising as a leading example of the scholarship of practice. The authors provide relevant, thoughtful, empirically driven yet student-centered strategies for academic advisors and advising administrators as critical agents of holistic student support and campus leadership, whether they are beginning their career in this role or are veterans."

    Dr. Jennifer R. Keup. Executive Director, National Resource Center for The First-Year Experience and Students in Transition