Addressing Difficult Situations in Foreign-Language Learning: Confusion, Impoliteness, and Hostility, 1st Edition (Hardback) book cover

Addressing Difficult Situations in Foreign-Language Learning

Confusion, Impoliteness, and Hostility, 1st Edition

By Gerrard Mugford


198 pages

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Hardback: 9781138336902
pub: 2018-10-05
eBook (VitalSource) : 9780429442780
pub: 2018-10-09
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This book examines a neglected area of foreign-language teaching and learning: difficult and aggressive situations. The author presents the real-life experiences of language users and analyses how these individuals have dealt with confusion, impoliteness and hostility in target-language contexts in the United States, Canada and the United Kingdom and within their home country. By constructing a student-centred pedagogical model around the data collected, the author considers the choices available to language learners in difficult situations, as well as tools for language learners to develop pragmalinguistic and sociopragmatic resources.

Table of Contents


1. Choice: Importance of face and stance

2. Facing up to difficult situations: confronting confusion

3. Impoliteness: positionality and adopting a stance

4. Hostile and aggressive situations: formulating a response

5. Pedagogy: raising awareness and stance-taking


Appendix 1: Questionnaire: Negative Incidents

Appendix 2. Questionnaire: Impolite / Rude Incidents

Appendix 3. Questionnaire: Hostile Incidents


About the Author

Gerrard Mugford is a Senior Lecturer in the Modern Languages Department at the Universidad de Guadalajara, Mexico.

About the Series

Routledge Research in Language Education

The Routledge Research in Language Education series provides a platform for established and emerging scholars to present their latest research and discuss key issues in Language Education. This series welcomes books on all areas of language teaching and learning, including but not limited to language education policy and politics, multilingualism, literacy, L1, L2 or foreign language acquisition, curriculum, classroom practice, pedagogy, teaching materials, and language teacher education and development. Books in the series are not limited to the discussion of the teaching and learning of English only.

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Subject Categories

BISAC Subject Codes/Headings:
EDUCATION / Bilingual Education
EDUCATION / Language Experience Approach