1st Edition

Advancements in Business for Integrating Diversity, and Sustainability Towards a More Equitable and Resilient Businesses in the Developing World

    384 Pages
    by Routledge

    This book is the collection of selected articles that appeared at the First International Analytics Conference 2023 held in Hyderabad in virtual mode on February 2nd the 3rd 2023. In the fast-paced, ever-changing world of business, the pursuit of diversity and sustainability has emerged as a dynamic catalyst for progress. This illuminating volume takes you on a journey through the evolving realm of business, where innovative approaches are redefining corporate strategies and values.

    1. Transforming Insurance Industry through InsurTech
    Umasankar M, Kavitha Desai and Padmavathy Sb
    2. Impact of e-Service Quality on Perceived Value, Brand Experience and
    Loyalty in D2C Channel
    Priyansha Shami and Leena Fukey
    3. A Comprehensive Review on the Implementation of Social Media in
    Business-to-Business (B2B) Marketing
    N. Madhumitha, G. Nirmala, Jayasree Krishnan and Monisha
    4. A Cross Country Analysis of the Opportunities and Challenges in the
    Banking Sector
    Angelin S. Kiruba, Safeer Pasha M., A. Pankajam and Girish Lakhera
    5. A Deep Learning Based Analysis of the Human Resource Management
    and the Organizational Performance
    Sujay Mugaloremutt Jayadeva, Harmeet Matharu,
    Runumoni Lahkar Das and Rajesh Deb Barman
    6. An Innovative Model for Financial Crisis in HR Management
    K. Guru, S. Raja, G. Jitendra and Navaneetha Krishnan Rajagopal
    7. Role of Strategic Management in Developing Business Organizations—
    A Meta-Analysis
    E. Hymavathi, Kalpana Koneru, Sanjay Modi and Shubhendu Shekher Shukla
    8. Financial Management Procedures: a detailed Analysis of CEOS of
    Small and Medium-Sized Businesses
    Niyati Joshi, Muhammed Shafi M. K., Rajesh Verma and Shruti Sharma
    9. An Extensive Survey of the Field of Interactive Digital Marketing
    Using a Bibliographic Network Analysis
    Dinesh Gabhane, A. Celina, Manish Gupta and Deepak Kaushal
    10. “What Fuels the Employees in Startups?”: Hybrid/Colocated/Virtual
    Working Environment towards Efficiency
    Jenifer Esther D. and Rashmi Rai
    11. Prediction of Customer Default in E-commerce based on Spider Monkey
    Optimized Scalar Random Forest Algorithm
    Shashi Kant Gupta, Bhadrappa Haralayya, Vikas Kumar and Iskandar Muda
    12. An Empirical Analysis of Critical Success Factors for E-Commerce
    Applications
    Mahesh Singh, Veer P. Gangwar, Vikas Kumar and Iskandar Muda
    13. Role of Customer Relationship Management in Marketing Decision
    Making: Predictive Analytics Approach
    Sathish A. S., Neha Jain, Somya Choubey and Priyank Kumar Singh
    14. Impact of Artificial Intelligence in Effective Knowledge Management:
    An Application of Stepwise Multiple Regression
    R. Indradevi, P. Horsley Solomon, Shankar Ramamoorthy and Ity Patni
    15. A Study on the Performance of the Banking Industry During the
    COVID-19 Crisis
    Bhadrappa Haralayya, Amit Mishra, Mahesh Singh and Iskandar Muda
    16. An Analysis of Commercial Bank Customers’ Intentions to Utilize
    Online Banking Services to Identify its Influencing Elements
    Veer P. Gangwar, Mahesh Singh, Amit Mishra and Iskandar Muda
    17. Credit Risk Assessment in Banking Industry Using Optimization
    Based ML Algorithm
    Manoj Kumar Rao, Bhadrappa Haralayya, Amit Mishra and
    Iskandar Muda
    18. Analysis of the Integration of Digital Marketing and the Business
    Strategy of the Organization
    Sunil Kumar Vohra, Bhadrappa Haralayya, Veer P. Gangwar and
    Iskandar Muda
    19. Green HR Techniques: A Sustainable Strategy to Boost Employee
    Engagement
    Navaneetha Krishnan Rajagopal, L. Anitha, Pooja Nagpal and G. Jitendra
    20. Work Satisfaction and Green HRM Mediate the Effect of Corporate
    Ecological Culture on Employee Performance
    B. Sakthimala and G. Deepalakshmi
    21. Analysis on the Impact of Mediating role of Human Capital on the
    HR Management Practices
    Brijendra Singh Yadav, Bhadrappa Haralayya, Vikas Kumar and
    Iskandar Muda
    22. Impact of Financial Management Practices on SMEs Profitability with
    Moderating Role of Agency Cost
    Raseem Abdul Khader P., Nawal Mohammed P. K.,
    Vishnuprasad T. and P. Nissar
    23. Human Resource Development Equity: A Serious Awareness for Businesses
    V. Vidya Chellam, S. Praveenkumar, Amit Dutt and KVB Ganesh
    11. Prediction of Customer Default in E-commerce based on Spider Monkey
    Optimized Scalar Random Forest Algorithm
    Shashi Kant Gupta, Bhadrappa Haralayya, Vikas Kumar and Iskandar Muda
    12. An Empirical Analysis of Critical Success Factors for E-Commerce
    Applications
    Mahesh Singh, Veer P. Gangwar, Vikas Kumar and Iskandar Muda
    13. Role of Customer Relationship Management in Marketing Decision
    Making: Predictive Analytics Approach
    Sathish A. S., Neha Jain, Somya Choubey and Priyank Kumar Singh
    14. Impact of Artificial Intelligence in Effective Knowledge Management:
    An Application of Stepwise Multiple Regression
    R. Indradevi, P. Horsley Solomon, Shankar Ramamoorthy and Ity Patni
    15. A Study on the Performance of the Banking Industry During the
    COVID-19 Crisis
    Bhadrappa Haralayya, Amit Mishra, Mahesh Singh and Iskandar Muda
    16. An Analysis of Commercial Bank Customers’ Intentions to Utilize
    Online Banking Services to Identify its Influencing Elements
    Veer P. Gangwar, Mahesh Singh, Amit Mishra and Iskandar Muda
    17. Credit Risk Assessment in Banking Industry Using Optimization
    Based ML Algorithm
    Manoj Kumar Rao, Bhadrappa Haralayya, Amit Mishra and
    Iskandar Muda
    18. Analysis of the Integration of Digital Marketing and the Business
    Strategy of the Organization 98
    Sunil Kumar Vohra, Bhadrappa Haralayya, Veer P. Gangwar and
    Iskandar Muda
    19. Green HR Techniques: A Sustainable Strategy to Boost Employee
    Engagement
    Navaneetha Krishnan Rajagopal, L. Anitha, Pooja Nagpal and G. Jitendra
    20. Work Satisfaction and Green HRM Mediate the Effect of Corporate
    Ecological Culture on Employee Performance
    B. Sakthimala and G. Deepalakshmi
    21. Analysis on the Impact of Mediating role of Human Capital on the
    HR Management Practices
    Brijendra Singh Yadav, Bhadrappa Haralayya, Vikas Kumar and
    Iskandar Muda
    22. Impact of Financial Management Practices on SMEs Profitability with
    Moderating Role of Agency Cost
    Raseem Abdul Khader P., Nawal Mohammed P. K.,
    Vishnuprasad T. and P. Nissar
    23. Human Resource Development Equity: A Serious Awareness for Businesses
    V. Vidya Chellam, S. Praveenkumar, Amit Dutt and KVB Ganesh
    24. A Statistical Analysis of the Effect of E-Commerce in the Banking Industry
    S. Praveenkumar, K. Madhavi, K. Kavita and P. Krishna Priya
    25. Big Data-based System Enhancement for Corporate Financial
    Management and Decision-Making
    Naila Iqbal Qureshi, Abhay Arvind Bedekar, Ginni Nijhawan and
    Dinesh Chandra Pandey
    26. Factors Determining the Efficiency in Indian Banking Sector—An
    Empirical Analysis
    N. Saranya Devi, R. Meenambigai, Namita Kaur,
    and Rupa Khanna
    27. Adoption of Artificial Intelligence Technology for Effective Human
    Resource Management
    Anchal Pathak, Priyanka Tyagi, Bhavana Sharma and Rajesh Natarajan
    28. Low-cost Technology Diffusion: How WhatsApp is used by Small
    Retailers
    Chakshu Mehta, Naveen Nandal, Parul dhaka and Nisha Nandal
    29. Challenges of Green Marketing in the Indian Context 162
    Parul Dhaka, Naveen Nandal, Neeraj Sehgal and Aarushi Kataria
    30. Customer Perceived Value of Luxury Brands with a Perspective of
    Price Sensitivity and Aesthetics
    Ritika Malik, Swati Luthra and Naveen Nandal, Chakshu Mehta
    31. Marketing Approach to Boost Contemporary Businesses’ Performance 177
    Sunil Kumar Vohra, Manoj Kumar Rao and Manoj B Pandey
    32. Factors Influencing Investor’s Wealth Management Behaviour in
    Delhi NCR
    Naveen Nandal, Chakshu Mehta, Aarushi Kataria and Shevata Singhal
    33. Human Resource Development as a Component of Long-term HR
    Management Emphasizing Production Engineers
    Alex Khang and Anchal Pathak
    34. Research on Organizational Behavior and Human Resource
    Management’s Policy Recommendations
    Sunil Kumar Vohra and Anchal Pathak
    35. The Evolution of Human Resource Management through Digitalization
    Sunil Kumar Vohra and Anchal Pathak
    36. Traffic Management and Decision Support System Based on the
    Internet of Things
    Alex Khang and Shashi Kant Gupta
    37. Micro, Small, and Medium-sized Businesses’ Financial Management
    Evaluation During the COVID 19 Epidemic
    Prabhdeep Singh
    38. Green Marketing and its Impact on Supply Chain Management in
    Industrial Markets
    Ashish Kumar Pandey
    39. Metaverse Technology in HR and Evaluating its Impact on Balance
    Scorecard Metric
    Smita Singh, Anjali Saluja, Namrata Singh and Meenakshi Sharma
    40. Enhancing a Commercial Bank’s Risk Management Framework as a
    Prerequisite for Reducing Financial Distress
    G. Nirmala, R. Monisha, Amandeep Nagpal and Dinesh Chandra Pandey
    41. Study on the Effects of Credit Risk Management on Commercial Banks’
    Financial Performance in India
    R. Monisha, Muhammed Shafi M. K., Navdeep Singh and Shruti Sharma
    42. A Study of Consumer Buying Behaviour and Their Shopping Styles for
    Branded Apparels in NCR
    Naveen Nandal, Aarushi Kataria, Nisha Nandal and Anuradha
    43. Research on the Effect of Talent Management on Employee Attrition and
    Retention Intentions
    Sugandha Agarwal, Mahesh Singh, Sunil Kumar Vohra and Shashi Kant Gupta
    44. Implementation of Sustainable Human Resource Management Techniques to
    Encourage Employees’ Pro-environmental Behavior
    Padma Mahadevan, Juliet Gladies Jayasuria, Bala V. S. C and
    Mukund P. Singh
    45. Sustainability in Organisations and the Role of Eco-friendly Human
    Resource Management Practices
    Shubhendu Shekher Shukla, Kolachina Srinivas, Lavanya L and
    Praveen Singh
    46. Investigation on Influence of Sustainable Social and Environmental
    Practices on Financial Behavior of Banking Sector
    K. Bhavana Raj, J. P. Senthil Kumar, D. Saravanan and Priti Sharma
    47. Influence of Globalization of SMEs on Digitalization: The Moderating
    Effect of Marketing and Entrepreneurial Behavior
    Niyati Joshi, Padma Mahadevan, M. V. Rama Prasad and
    Dinesh Chandra Pandey
    48. Sales Promotion, Advertising and Product Appeal: Effects on
    Customer Impulsive Buying Behavior
    Alden O. Obuyes, Rayan C. Soriano, Mark Justine P. Vicera,
    Rock Bryan B. Matias and Cresilda M. Bragas
    49. The Effect Between ServQual, Trust, and Leadership Toward Inpatient’s
    Satisfaction at Lawang Municipal’s CMC
    Bambang Sugiyono Agus Purwono, Mochammad Jasin,
    Imanuel Teguh Harisantoso and M. Fahim Tharaba, Ali Nasith
    50. Stock Accuracy Analysis in Warehouse: A Daily Cycle Calculation
    Based on ABC Method
    Resista Vikaliana, Eric Hermawan, Rifan Indra Setiawan and Irwansyah
    51. 365 Days of Business 2 Business (B2b) Marketing Turnaround:
    A Fact Driven, Bullet Proof Showcase Guide
    Radhika Bajaj, Pankaj Pethe, Shweta Pethe and Amit Sahu
    52. Study of Determinants of Follow-on Round in SaaS Subsectors:
    Venture Capitalist’s Outlook
    Kavita Ingale, Babasaheb Jadhav, Paridhi Singhania and Manisha Paliwal
    53. Sustainable and Technology-Driven Solutions for Overcoming the
    Impact of Energy Consumption and Pollution on Consumer’s Health
    Renuka Deshmukh, Babasaheb Jadhav, Pragati Hiwarkar and
    Sangjukta Halder
    54. Study of Prospects of Pre- and Post-Pandemic Transnational Mergers and
    Acquisitions in India
    Babasaheb Jadhav, Nilesh Limbore, Dhanashri Havale and
    Ashish Kulkarni
    55. Transitions and Developments in Indian Aviation Industry (2022)
    Ravi Phadke, Babasaheb Jadhav, Sonali Dharmadhikari and
    Ameya Lonkar
    56. Agro Tourism: An Opportunity to Doubling Farmer’s Income
    Dhanashri Havale, Babasaheb Jadhav, Sphurti Birajdar and
    Hrishikesh Kokate
    57. Study of Impact of Employer Branding on Employee Attraction and
    Retention in the Education Sector
    Sphurti Birajdar, Dhanashri Havale, Babasaheb Jadhav and Komal Singh
    58. Market Growth and the Impact of IoT: the Moderating Effect of an
    Entrepreneurial Performance
    V. J. Chakravarthy, Anitha Christy Angelin P.,
    Rajalakshmi R. and K. Vimala

    Biography

    Dimitrios A. Karras received his Diploma and M.Sc. Degree in Electrical and Electronic Engineering from the National Technical University of Athens (NTUA), Greece in 1985 and the Ph. Degree in Electrical Engineering, from the NTUA, Greece in 1995, with honours. From 1990 and up to 2004 he collaborated as visiting professor and researcher with several universities and research institutes in Greece. Since 2004 he has been with the Sterea Hellas Institute of Technology, Automation Dept., Greece as associate professor in Digital Systems and Signal Processing, till 12/2018, as well as with the Hellenic Open University, Dept. Informatics as a visiting professor in Communication Systems (the latter since 2002 and up to 2010). Since 1/2019 is Associate Prof. in Digital Systems and Intelligent Systems, Signal Processing , in National & Kapodistrian University of Athens, Greece, School of Science, Dept. General. He is, also, adjunct professor with GLA University. Mathura, India and BIHER, BHARATH univ. India as well as with EPOKA and CIT universities Tirana. Moreover, he is with AICO EDV-Beratung GmbH as senior researcher as well as Director of Research and Documentation at ADIafrica N. G. O. He has published more than 80 research refereed journal papers in various areas of pattern recognition, image/signal processing and neural networks as well as in bioinformatics and more than 185 research papers in International refereed scientific Conferences. His research interests span the fields of pattern recognition and neural networks, image and signal processing, image and signal systems, biomedical systems, communications, networking and security. He has served as program committee member in many international conferences, as well as program chair and general chair in several international workshops and conferences in the fields of signal, image, communication and automation systems. He is, also, former editor in chief (2008-2016) of the International Journal in Signal and Imaging Systems Engineering (IJSISE), academic editor in the TWSJ, ISRN Communications and the Applied Mathematics Hindawi journals as well as associate editor in various scientific journals. He has been cited in more than 2560 research papers, his H/G-indices are 20/52 (Google Scholar) and his Erdos number is 5. His RG score is 32.78.

    Srinesh Singh Thakur is a distinguished hardware engineer with a profound expertise in FPGA and embedded systems. With a notable tenure at the Laser Research Institute of the esteemed IIS Fraunhofer in Germany, Srinesh contributed significantly to cutting-edge research in the field. Holding a Masters in Electrical Engineering from Darmstadt University of Applied Sciences, Germany, he honed his skills in the heart of technological innovation.Currently, Srinesh wears multiple hats, demonstrating his entrepreneurial prowess. He stands as the founder of Anvita Electronics Pvt. Ltd., a company at the forefront of technological advancements. Likewise, as the founder of Atya Technologies Pvt. Ltd., he continues to push boundaries in the ever-evolving tech landscape. Additionally, Srinesh serves as a co-founder of the SPAST Foundation in Hyderabad, India, demonstrating his commitment to social causes and community development. With a rich tapestry of experience and a visionary approach, Srinesh Singh Thakur is a driving force in the realms of technology and philanthropy, leaving an indelible mark on both the industry and society at large.

    Sai Kiran Oruganti, a seasoned academic and researcher, held the position of Assistant Professor at the Indian Institute of Technology Tirupati from 2016 to 2017. His Ph.D. work made significant strides in the domain of Zenneck Wave Power transmission across shielded metal zones, resulting in the filing of 16 patents. Following his tenure in India, Dr. Oruganti played a key role in establishing ZN Ocean Technologies in South Korea. Between 2019 and 2022, he continued his academic journey as a Full Professor at Jiangxi University of Science and Technology in China, under the Foreign Talents Program, where he continued to specialize in Zenneck Wave type Wireless Power Transfer. He also co-founded the SPAST Foundation and currently holds the position of CEO at the Technology Innovation Hub of the Indian Institute of Technology Patna.