Introduction
1. Day 1: Firefighting – strategies for emergency use – dealing with cheek
2. Day 2: Troubleshooting – working out what’s going wrong and why
3. Day 3: Avoiding the escalators: Dealing with non-compliance and confrontation
4. Day 4: They won’t listen? Dealing with noise
5. Day 5: They can’t be bothered? Tackling boredom and disengagement
6. Day 6: Who’s the boss? Disarming ringleaders and attention seekers
7. Day 7: You can do this! Managing your own fears and anxieties
Biography
Susan Wallace is Emeritus Professor of Education at Nottingham Trent University where, for many years, part of her role was to support learning on the initial training courses for teachers in the FE sector. She has researched and published extensively on education, training and management of behaviour, and is a popular keynote speaker at conferences. Her particular interests are in mentoring and the motivation and behaviour of students.
I thought that they were useful to students had they had some useful ideas within them to support their practice. The behaviour booklet will be especially useful to students in helping them with their practice. - Adele Sewell, Bishop Burton Collegethey are fab little books....They are well laid out, straight forward to read with good diagrams and case studies. - Jo Lutcas, isle of Wight College
