1st Edition

Brand Loyalty and Consumer Behavior Generation Z in Central and Eastern Europe

198 Pages 50 B/W Illustrations
by Routledge

198 Pages 50 B/W Illustrations
by Routledge

How does Generation Z in Central and Eastern Europe engage with brands, make purchasing decisions, and develop long-term brand loyalty? The monograph discusses the unique consumer behaviors of this influential cohort, by analyzing the key determinants that shape their brand relationships. With Gen Z redefining market dynamics, it provides essential insights for academics and industry... Read more

Introduction  1 Understanding Generation Z as consumers  2 The essence of brand loyalty  3 Key determinants of brand loyalty in the digital age  4 Empirical research on Gen Z’s brand loyalty in Central and Eastern Europe  5 Implications for brands and future trends  Conclusion

Biography

Elwira Gross-Gniot is a postdoctoral researcher in economics in the Faculty of Management, University of Warsaw, Poland, and a member of the Management Board, University of Warsaw Foundation.

Maciej Dębski has a Ph.D. in economics specializing in management sciences, with expertise in marketing and tourism management, and Managing Director of the University of Social Sciences campus in Warsaw, Poland, and Head of the Department of Tourism and Marketing.

Ewa Szkudlarek holds a Ph.D. and is a postdoctoral researcher and lecturer in management and communication studies, with 15 years of experience in strategic marketing and brand management.