Building Trust between Faculty and Administrators : An Intercultural Perspective book cover
1st Edition

Building Trust between Faculty and Administrators
An Intercultural Perspective

  • Available for pre-order. Item will ship after January 25, 2022
ISBN 9780367709655
January 25, 2022 Forthcoming by Routledge
176 Pages 3 B/W Illustrations

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Book Description

In this unique and timely book, Professor Lisa B. Fiore and former President Catherine Koverola explore and illuminate the tensions between faculty and administrators that have become ubiquitous in higher education and which cause conflicts that may adversely affect students and the institution. The authors harness their extensive professional expertise in cross-cultural communication and education, their years of personal experience working through conflicts in higher education, and their collaborative research to provide a guide for building trust and productive relationships.

With an approach anchored in intercultural theory and practice, the authors lay a foundation upon which readers can build new understanding about the "other" constituents with whom they work. Practical tools, such as case studies, sample scripts, discussion points, and resources will resonate with faculty and administrators at colleges and universities, as well as aspiring higher education practitioners.

Readers will immediately recognize universal themes and scenarios and will appreciate the authors’ straightforward approach that will translate into tangible, meaningful changes in their professional relationships. This book moves discussions forward, from argumentation and resentment to positive behavior change that grows from a place of trust and mutual respect.

Table of Contents

Part One: Two Cultures at Odds;  1: The Situation: We Don’t Understand Each Other;  2: Introduction to Each Culture: Administration and Faculty;  3: The Urgency: Higher Education is Fighting for Survival;  4: Why Us? An Administrator and Faculty Member Join Forces;  Part Two: Two Cultures Building Bridges;  5: Cultural Priority: Resources;  6: Cultural Priority: Territory;  7: Cultural Priority: Governance;  8: Cultural Priority: Tradition;  Part Three: Two Cultures, One Community;  9: Cultural Imperative: Trust;  10: Beyond Theory: A Plan for Action


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Lisa B. Fiore is Professor of Education and Chair of Department of Education at Lesley University, USA.

Catherine Koverola is the former President of University of Pittsburgh at Bradford and Titusville, USA.