Business Process Management Systems : Strategy and Implementation book cover
1st Edition

Business Process Management Systems
Strategy and Implementation

ISBN 9780849323102
Published September 9, 2005 by Auerbach Publications
302 Pages 20 B/W Illustrations

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Book Description

With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history of process management practices and demonstrates that BPM practices are a synthesis of radical change and continuous change practices. The book is relevant to both business and IT professionals who are presented with an integrated view on how various management practices merge into BPM. This volume describes the many technologies that converge to form a Business Process Management System (BPMS), illustrating its standards and service-oriented architecture.

About the Author

James Chang is the founder and president of Ivy Consultants, Inc. He has extensive experience implementing Enterprise Resource Planning (ERP)–enabled business solutions and process-centric integration solutions for Fortune 500 companies. Mr. Chang has written several articles on BPM and EAI. He graduated cum laude with a Bachelor of Science degree in operations research and industrial engineering from Cornell University.  

Table of Contents

Theories of Process Management
What is Process Management?
Early Process Concepts
Modern Process Management Theories
Total Quality Management Movement (TQM)
Six Sigma
Business Process Reengineering (BPR)
Comparing Business Process Reengineering (BPR), Total Quality
Management (TQM), and Six Sigma
Business Process Management
Business Process Management (BPM) Concepts
Business Process Management (BPM) Principles
Business Process Management (BPM) Practices
The Value of Information Technology (IT)
Convergence of Process-Focused Management Practices
Process Management Lifecycle
Overview of Business Process Management System
Key Capabilities of Business Process Management Systems (BPMS)
Introduction of the Process Layer
How Business Process Management Systems (BPMS) Can Benefit
Business Process Reengineering (BPR) Initiatives
How Business Process Management (BPM) Can Benefit Quality Programs
Data Integration Technology
Open Database Connectivity (ODBC)
Object Linking & Embedding Database (OLE DB)
Java Database Connectivity (JDBC)
Messaging-Based Integration Technology
Point-to-Point Messaging Process
Component-Based Integration Technology
Remote Procedure Call (RPC)
The Shift Toward Object-Oriented Programming
Advent of Component-Based Technology
Common Object Request Broker Architecture (CORBA)
Microsoft Component Technologies
Java Component Technologies
Workflow Technology
Different Types of Workflows
Workflow Reference Model
Differences Between Workflow Management System (WfMS) and
Business Process Management System (BPMS)
Different Types of Business Process Management Systems
Types of Business Process Management System (BPMS) Process
Data-Centric Integration Product
Application-Centric Integration Products
Process-Centric Integration Product
Future BPMS Developments
Business Process Management Systems (BPMS) Standards
Development of Business Process Management System (BPMS) Standards
Overview of the Process Definition Standards
Comparing XML Process Definition Language (XPDL), Business
Process Modeling Language (BPML), and Business Process Execution Language (BPEL)
Overview of Process Interaction Standards
Business Process Management Implementation Methodology
Lessons from Business Process Reengineering (BPR)
Business Process Management (BPM) Implementation Methodology
Phase 1 Commit
Phase 2 Research
Phase 3 Analyze
Phase 4 Design
Phase 5 Implement
Phase 6 Support

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“This book covers almost every aspect of the field and provides definitions and summaries of various BPM concepts, business improvement practices, data integration technologies, application integration technologies, workflow technologies, BPMS products and BPMS standards. …a good resource for those who are interested in BPMS and are involved with integrating data, systems, and people.”
 Karthikeyan Umapathy, The Pennsylvania State University, Information Technology and People, Vol. 19, No. 2, 2006