1st Edition

CIM Revision Cards: Delivering Customer Value

By Ray Donnelly Copyright 2010
92 Pages
by Routledge

92 Pages
by Routledge

92 Pages
by Routledge

Designed specifically with revision in mind, the CIM Revision Cards provide concise, yet fundamental information to assist students in passing the CIM exams as easily as possible. A clear, carefully structured layout aids the learning process and ensures the key points are covered in a succinct and accessible manner. The compact, spiral bound format enables the cards to be carried around easily,... Read more
Product proposition and brand management; Channel management; Managing marketing communications; Managing and achieving customers' service expectations through the marketing mix

Biography

Ray Donnelly