Campus Crisis Management
A Comprehensive Guide for Practitioners
Campus Crisis Management is a practical resource that helps campus administrators evaluate, revise, or establish a comprehensive crisis management plan appropriate for their college or university. Filled with examples, assessment tools, and checklists, this book describes the individuals who should be involved in developing a campus plan, what a plan should include, as well as a variety of crisis events and issues that should be addressed in a comprehensive crisis management plan. Including contributions from renowned practitioners at all levels, this fully revised, new edition contains the must-have information on crisis management, such as:
- How to develop a comprehensive crisis management system
- The different types of crises using the crisis matrix
- The structure, operation, and training of a crisis team
- Strategies for working with the media
- New chapters addressing behavioral intervention teams, active shooter situations, Title IX guidance, campus demonstrations, outbreaks of infectious and contagious diseases, and special event management.
From a senior administrator working with an institution-wide emergency operations team, to a new professional looking to develop plans and protocols to respond to critical incidents, Campus Crisis Management is a comprehensive guide to planning and preparing for campus emergencies of any scale.
Table of Contents
PART I: Foundations of Crisis Management 1. The Impact of Crisis 2. The Crisis Matrix PART II: Crisis Management Systems 3. Crisis Management Teams 4. Developing a Crisis Management Plan 5. Crisis Communications 6. Working With Emergency Personnel and Outside Agencies 7. Psychological First Aid in the Aftermath of Crisis 8. Crisis Training PART III: Contemporary Crisis Management Issues 9. Behavioral Intervention Teams 10. Comprehensive Active Shooter Training Program 11. Title IX, High-Risk Drinking Behaviors, and Hazing 12. Managing Expressive Activity 13. Special Event Management 14. Infectious and Contagious Diseases PART IV: Sustaining Campus Preparedness Into the Future 15. Lessons Learned 16. Where Do We Go From Here?
Eugene L. Zdziarski, II is Vice President for Student Affairs at DePaul University, USA.
Norbert W. Dunkel was Associate Vice President and Chief Operating Officer for Student Affairs at the University of Florida, USA.
J. Michael Rollo served for over 40 years in the State University System of Florida including 12 years as vice president for student affairs at Florida Gulf Coast University.