1st Edition

Co-production and Japanese Healthcare Work Environment, Governance, Service Quality and Social Values

By Victor Pestoff Copyright 2021
300 Pages 16 B/W Illustrations
by Routledge

300 Pages 16 B/W Illustrations
by Routledge

300 Pages 16 B/W Illustrations
by Routledge

Healthcare in most developed countries face a complex and partly contradictory mix of financial, social and political challenges. Fiscal strains combined with New Public Management agendas have caused severe cutbacks and calls for greater efficiency in public healthcare, resulting in a growing concern about service quality. Co-production and Japanese Healthcare explores a possibility to address... Read more

1. Introduction: Co-production and Japanese Healthcare. Part 1 Background. 2. Third Sector and Cooperative Services – An alternative to privatization. 3. Democratizing Medical and Healthcare – The Japanese example. 4. Co-production in Public Service Delivery and Healthcare. Part 2 Co-production and Japanese Healthcare. 5. Research on Japanese Healthcare – Background, data and methods. 6. Work Environment and Service Quality in Japanese Healthcare. 7. Two Patterns of Patient Participation in Japanese Healthcare - Aspirational and transformative co-production. 8. Volunteering and Co-production in Japanese Healthcare. 9. Participatory Governance and Japanese Healthcare. 10. The Social Values and Mission of Cooperative and Public Healthcare Providers in Japan – Comparing the perspective of the staff, patients and volunteers. 11. Co-production at the Crossroads and Organizational Logics in Japanese Healthcare. Part 3. Summary and Conclusions. 12. Lessons Learned and Implications for Research on Co-production and Healthcare.

Biography

Victor A. Pestoff is Professor Emeritus in Political Science at Ersta Sköndal Bräcke University College in Stockholm, Sweden and former Guest Professor at the Faculty of Human Sciences, Osaka University, Japan.

"In Co-production and Japanese Healthcare Victor Pestoff provides a compelling new vision for healthcare in the post-Covid-19 era, based on a rich analysis of the co-production by patients, staff and volunteers in Japanese health co-operatives and public hospitals, in a country so far neglected in the co-production literature. A must read for policymakers, practitioners and academics interested in health innovation and participatory governance." Dr. Elke Loeffler, Director of Knowledge Exchange (Work, Employment and Organisation), Strathclyde Business School and Director of Governance International, UK.