Correctional Administration and Change Management: 1st Edition (Hardback) book cover

Correctional Administration and Change Management

1st Edition

By Martha Henderson Hurley, Dena Hanley


222 pages | 8 B/W Illus.

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Hardback: 9781439803929
pub: 2010-06-02
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Change is an inevitable part of any correctional institution, as new trends and initiatives constantly bombard the system. However, as budgetary constraints increasingly require correctional agencies to do more with less, a paradigm shift in the way they operate is imperative to ensure success. Correctional Administration and Change Management examines leadership, management, and organizational culture and how they apply to correctional agencies, enabling administrators to identify the changes that can be successfully implemented within the organizational context.

The book begins by defining the construct of change management in corrections. It reviews management theory and discusses why change is so difficult in correctional environments. It also introduces the concept of organizational capacity and examines its importance. After providing this fundamental background as a starting point, the authors discuss:

  • The role of administration and guidance in driving and implementing change
  • The importance of effective communication
  • How correctional leaders can improve communication channels within their organizations
  • Information capital (the collection, access, and storage of facts and figures necessary for informed, data-driven decision making)
  • The human element of change within the organizational context
  • Choosing staff with the requisite knowledge, skills, and abilities to manage and implement change initiatives
  • Proven strategies to improve correctional outcomes
  • The concept of evidence-based practice and its relevance within the correctional context
  • The role of evaluation and outcome assessment in the process of improving correctional practice

Correctional organizations struggle to keep abreast with the constant influx of change propagated by internal and external forces. Steeped in research, this volume highlights proven methods that can be utilized by any correctional organization to establish the capacity to adapt to change, and to make these changes successful.


Learning objectives, key terms, discussion questions, references for additional reading, and web links appear throughout the book. Instructors have access to PowerPoint® lecture slides with graphics from the text. An accompanying solutions manual allows correctional administrators to work through current issues that their agency is faced with in each topical area, and instructors can use it as part of a management simulation program.

Table of Contents

Introduction to Change Management in Correctional Organizations

Change Management

Why Is Change Difficult in Corrections?

Organizational Theory and Change

The Management of Change

Managing for Results in Corrections

Administration and Guidance

Distinguishing Leaders from Managers

Roles of the Leader/Administrator

Characteristics of Effective Leaders

What Is It That Effective Leaders Do When Trying to Initiate Change?


Defining Communication

Methods of Communicating

Team Building

Communication and Change Management Success

Obstacles to Effective Communication

Information Capital


Components of Information Capital

Types of Automated Management Information Systems

Advantages of Strategic Information Systems

Disadvantages of Information Technology

Differing Levels of Management and Information

What Constitutes "Good" Information?

Designing a Quality System

What Does Quality Information Provide to Leaders

Examples from the Field

Human Resource Capital


Organizational Culture

Methods for Investing in Staff

Evidence-Based Practice

Defining Evidence-Based Practice

Advantages of Evidence-Based Practice (EBP) in Corrections

Disadvantages of EBP in Corrections

Key Steps to Implementing EBP

What Works to Reduce Crime?

Eight Evidence-Based Principles of Effective Interventions

Turning Research into Practice

Evaluations and Outcomes

Disadvantages and Advantages to Outcome-Based Evidence

Difference between Evaluation and Outcome Monitoring

Utilizing Results

Evaluability: A Major Concern


Step 1: Assessment

Step 2: Identify Mission, Goals, and Objectives

Step 3: Effectively Communicate

Step 4: Enhance Technology

Step 5: Invest in Human Resources


About the Authors

Martha Hurley, Ph.D., received her doctorate in criminal justice from the University of Cincinnati in 2000, Dr. Hurley is currently an associate professor at The Citadel in the Department of Political Science and Criminal Justice in Charleston, South Carolina.

Dena Hanley, Ph.D., received her doctorate in criminal justice from the University of Cincinnati in 2002. She is currently an associate professor in the Department of Political Science at the University of Akron, Ohio.

Subject Categories

BISAC Subject Codes/Headings:
LAW / Forensic Science
POLITICAL SCIENCE / Public Affairs & Administration
SOCIAL SCIENCE / Criminology