1st Edition

Crisis Management and Sports Global Perspectives

Edited By Brian E. Menaker, Dale Sheptak, James J. Zhang Copyright 2025
330 Pages 18 B/W Illustrations
by Routledge

330 Pages 18 B/W Illustrations
by Routledge

330 Pages 18 B/W Illustrations
by Routledge

In an increasingly turbulent, insecure and fast-changing world, this book presents case studies of crisis management that help the reader to understand what best practice looks like and how to guide sport organizations through the crises that are an inevitable aspect of commercial life. Featuring the work of leading researchers from ten different countries, and drawing on work in sport... Read more

1. Introduction to Global Perspectives in Crisis Management and Sports

Brian E. Menaker, Dale Sheptak, and James J. Zhang 

2. Organizational Structure, Culture, and Crisis Management in Sport: A Turkish Perspective

Nurullah Emir Ekinci

3. Resilience and Crisis Management in Sport Organizations: Applying a Social-Ecological System Approach

Brian E. Menaker and Makayla R. Hofstetter 

4. The Use of a Single Spokesperson or Dual Spokespersons for Crisis Communications

Ashleigh-Jane Thompson and Geoff Dickson  

5. Application of Modern Technology for Race Course Crisis Communication

Katharine M. Nohr and Angela Hayslett 

6. Crisis Communication and Racism in Sport: When Cultural and Organizational Values Collide

William Crossan, Daniel Opelík and Jan Šíma 

7. Crisis in Alpine Recreational Sport: Managing Death in the Mountains

Jon Heshka and Grant Statham 

8. Crisis Management in Tennis: Game, Set, and Match

Chris Galloway and Trish Bradbury

9. Crisis, Reputation, and Image Management in Sport: The Doping Case of Diogo Vitor from Santos Football Club

Eduardo de Oliveira Cruz Carlassara, Ary José Rocco Junior and Vinicius Lordello Cegalini 

10. A Symbolic Interactionist Framework for Examining Athlete Social Media Activity as Crises Generator

Sam Belkin and Brian Monahan 

11. COVID-19 Pandemic and Sporting Events: Tokyo 2020 Olympics - Challenges and Solutions

Sardar Mohammadi, Mojtaba Ghasemi Siani, Hossein Abdolmaleki and Mikihiro Sato 

12. Entrepreneurial Crisis Management for Stakeholder Retention in Sport: RunCzech and the COVID-19 Pandemic

William Crossan and Jan Šíma 

13. Crises and the Effect of Fear on Sport Event Attendance

Stefan Chatrath And Daniel Heuermann

14. Crisis Management, Innovation, and Entrepreneurship in Sports: The Case of the Valley Gymnastics Academy

Elizabeth Lewis and Alex McInch 

15. Policing Responses to Crisis at Sport Events: A Comparison of Two Scottish FA Cup Finals

Dale Sheptak and Brian E. Menaker 

16. Crisis & Risk Management in the Fitness Industry

Devin J. F. Anderson, Paak Phantumabamrung, Nikita Semenov and Shelby N. Glasgow 

17. Sport Governance and Crisis Communication: The Application of Situational Crisis Communication Theory

Dale Sheptak, Charles Campisi and Anthony Dick

Biography

Brian E. Menaker is Associate Professor, Interim Associate Department Chair, and Kinesiology Graduate Program Coordinator in the Department of Health and Kinesiology at Texas A&M University – Kingsville, USA. His research focuses on the impact of public policy on sports and considers the intersection of spectator sport events and venues with public health and safety.

Dale Sheptak is Associate Dean of Graduate Business Programs and Professor of Sport Management at Baldwin Wallace University, USA. Dale’s research focuses on the role of sports in education, how youth sports as a business model is changing the way we coach and develop young athletes, and sport spectator deviance and crime at sport venues and events.

James J. Zhang is Professor of Sport Management at the University of Georgia, USA. His primary research interests are applied measurement and/or applied studies examining sport consumers and organizational behaviors.