In recent years, there has been increasing implementation of group and team decision-making within organizations, much of it managed electronically, between members of what are "virtual" groups or teams. Recent research into effective team implementation emphasizes "trust" as an intermediary process, and trust must be a part of any account of team decision-making. This book provides an integrated framework that represents process in decision-making by interactive groups and teams.
This framework furthers both our understanding of process and our capabilities in implementation, based on an account of group decision-making that differentiates the information types contributing to decision quality and relates them to process in interactive groups and teams. Author Steve Silver emphasizes the social structure that is inherent in the interaction of decision-makers as group or team members and effects on the information they exchange.
"This book should be of great value to both audiences with academic and practice-oriented interest in decision-making groups and team. They are very likely to benefit from its rigorous analytical and comprehensive treatment." – Bhargav Adhvaryu, CEPT University, India
1. Introduction: Information Exchange in Decision-Making Groups and Teams 2. Background and Framework 3. Group and Team Members as "Dual Motive Agents" in Information Exchange 4. Judging the Consequences of Evaluation by Others in Status Heterogeneous Groups and Teams: Biases in Micro Level Heuristics of Information Exchange 5A. Idea Generation in Interactive Teams: Conceptual Model 5B. Idea Generation in Interactive Teams: Empirical Studies 6A. Negative Evaluation as Information and Affect in Interactive Groups and Teams: Dynamic Model 6B. Negative Evaluation as Information and Affect in Interactive Groups and Teams: Empirical Studies 7. Silence Events as Mediators of Idea Generation and Information Exchange in Interactive Teams: Teams Structure and What Members Say and Don’t Say 8A. An Inter-Organizational Decision-Making Teams and its Sub-Teams: Status Differentiation and Information Exchange 8B. Frames and Scripts in the Information Exchange of Inter-Organizational Teams and its Sub-Teams 9. Virtual Teams as Decision-Making Units: The Social Mediator of Trust 10A. Information Exchange in Interactive Teams: An Integrative System 10B. Dynamics of Information Exchange in Interactive Teams: Computational Exercises 11. Implementing Technology for Managing Interactive Teams in Ill-Structured Decision Making 12. Summary and Discussion
Management and business studies are firmly established as a popular, important and significant area of study in the academic world. Bringing together theories and thought from a wide range of disciplines, this series features cutting -edge research addressing all the major issues in business and management today, helping to define and advance the field.