Delivering IoT Systems Manageability for Institutional Risk Mitigation and Provider Competitive Advantage: 1st Edition (Paperback) book cover

Delivering IoT Systems Manageability for Institutional Risk Mitigation and Provider Competitive Advantage

1st Edition

By Charles A. Benson

Auerbach Publications

384 pages

Purchasing Options:$ = USD
Paperback: 9781138590489
pub: 2019-07-15
Available for pre-order

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This book defines what IoT Systems manageability looks like and what the associated resources and costs are of that manageability. It identifies IoT Systems performance expectations and addresses the difficult challenges of determining actual costs of IoT Systems implementation, operation, and management across multiple institutional organizations. It details the unique challenges that cities and institutions have in implementing and operating IoT Systems.

Table of Contents

Part 1: Introduction to IoT. 1. IoT Systems Introduction. 2. Differences in IoT Systems from Traditional Enterprise Implementations. 3. The IoT Systems Consumer and Provider Ecosystem. 4. Defining IoT Systems Implementation Success. Part 2: IoT Systems in Systems of Systems. 5. Identifying the IoT System in a System of Systems. 6. IoT and Smart City Systems Manageability. 7. Vendor Relationships and Vendor Management. 8. Effects of Growth and Scaling on IoT Systems Manageability in Governments and Institutions. Part 3: Calculating IoT Implementation Success. 9. Two Components of ROI. 10. IoT Systems Expectations. 11. IoT Systems Costing. 12. Post-implementation Changes to Institutional/City Risk Profile. Part 4: Assessing Ability to Manage IoT Systems. 13. Institutional and City Consumer Internal Assessment. 14. Provider and Vendor Assessment of Consumer’s Ability to Manage Their Product. 15. Assessing an Institution or City’s Ability to Manage an IoT System. 16. Potential Processes, Flows, Organizational Structures, and Checklists. 17. Conclusion.

About the Author

Charles Benson has written multiple articles, has been interviewed for articles, has blogged for several years on the topic, and is a contributing author on an IoT Systems. He is an international thought and action leader in IoT Systems risk mitigation for institutions and cities as well as a leader providing guidance on how IoT Systems products and services providers can differentiate their offerings from competitors and increase the opportunity for successful customer implementations. He has provided IT leadership at the University of Washington for over a decade where his leadership has spanned the realms of traditional IT service provision with the rapid influx of IoT/technology systems into the physical infrastructure of a campus or city. Importantly, this includes integrating the organizational/cultural differences with the facilities management, capital development, and IT organizations that implement these IoT/technology systems. These systems include civic IoT systems, energy management systems, building automation systems, safety IoT systems, physical security IoT systems, research IoT systems for some institutions, and others.

His university and national leadership has included:

  • University of Washington Chair IT Service Management Board – aligning business need and IT service provision across campus
  • University of Washington Chair Protection of Industrial Control Task Force – identifying IoT risk and prioritizing action for IoT risk mitigation (Senior Director level)
  • University of Washington Co-Chair UW Compliance IoT Risk Mitigation Task Force – identifying governance and oversight for campus-wide IoT Systems (Regents level)
  • University of Washington Chair Internet2 IoT Risk Management Task Force – IoT risk mitigation task force with members from higher ed institutions across the country, e.g .Virginia Tech, Univ of Wisconsin-Madison, Princeton, Clemson, others
  • University of Washington Drone Policy Working Group memberChuck has an electrical engineering degree from Vanderbilt University as well as a MS computer science degree from Eastern Washington University.

He is also a former Marine Corps helicopter pilot.

About the Series

Internal Audit and IT Audit

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Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Government & Business
COMPUTERS / Programming / Games
COMPUTERS / Information Technology
TECHNOLOGY & ENGINEERING / Mobile & Wireless Communications