1st Edition
Designing Technical and Professional Communication Strategies for the Global Community
Part 1: Communicating in the Global Community
1. Communicating by Design
2. Communicating with Diverse Audiences in a Multimodal Environment
3. Communicating Ethically and Professionally
4. Communicating Collaboratively
Part 2: Managing Projects through Design
5. Defining the Problem or Opportunity
6. Generating and Evaluating Empirical Information
7. Incorporating Sources: From Research to Communicating
Part 3: Designing Content for Audiences
8. Explaining and Persuading
9. Composing Visuals
10. Composing and Structuring Text
11. Revising the Design
Part 4: Applying Design to Technical and Professional Communications
12. Career-related Communications
13. Proposals and Grants
14. Business Plans
15. Brief Reports
16. Formal Reports
17. Instructions
18. Correspondence and Online Conversations
19. Presentations, Posters, and Pitches
Biography
Deborah C. Andrews is Professor of English, Emerita, and former director of the Center for Material Culture Studies at the University of Delaware.
Jason C.K. Tham is Assistant Professor of technical communication and rhetoric at Texas Tech University, where he co-directs the User Experience (UX) Research Lab and UX student organization.
'Designing Technical and Professional Communication is “a perfect choice,” “top-notch,” and “very practical” for students and teachers who need a textbook that focuses on “workplace writing, writing for global audiences and communities, and one that incorporates the concepts of design thinking and rhetorical strategies.”'
Dorcas A. Anabire, Utah State University, USA
