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24 results in Customer Relationship Management (CRM) Books
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SALE
Resilient Contractor Safety Management
Simon Goncharenko
Apr. 29th, 2026
Original Price
$115.99
Sale Price
$98.59
External Stakeholder Management in Projects
Johan Ninan
Apr. 22nd, 2026
$235.00
SALE
The Forgotten Leg of Quality
: Customer Service
D. H. Stamatis
Dec. 30th, 2025
Original Price
$70.99
Sale Price
$60.34
SALE
Learning Engineering Practice
James Trevelyan
Dec. 29th, 2025
Original Price
$70.99
Sale Price
$60.34
Airline Customer Experience
: Digitalization in Passenger Services
Pushan Kumar Dutta, Martin Ricciuti, Ismail Bogrekci, Sumeet Suseelan
Aug. 26th, 2025
$57.99
Digital Transformation in the Customer Experience
Mohammed Majeed, Aryan Chaudhary, Raman Chadha
Feb. 10th, 2025
$240.00
Predictive Analytics and Generative AI for Data-Driven Marketing Strategies
Hemachandran K, Debdutta Choudhury, Raul Villamarin Rodriguez, Jorge A. Wise, Revathi T
Dec. 10th, 2024
$200.00
Augmenting Customer Retention Through Big Data Analytics
Reena Malik, Ambuj Sharma, Prashant Chaudhary
Dec. 6th, 2024
$200.00
Selling in Customer Service
: Integrating and Coordinating Service and Selling
Leon Cai
Aug. 27th, 2024
$38.99
Revolutionizing the AI-Digital Landscape
: A Guide to Sustainable Emerging Technologies for Marketing Professionals
Alex Khang, Pushan Kumar Dutta, Sachin Gupta, Nishu Ayedee, Sandeep Chatterjee
Jun. 7th, 2024
$78.99
SALE
Managing Customer Relationships Using Customer Care Techniques
: Strategy Development of an International Enterprise
Anna Brzozowska, Stanisław Brzeziński, Arnold Pabian, Barbara Pabian
May. 15th, 2024
Original Price
$67.99
Sale Price
$57.79
Customer Experience Analytics
: How Customers Can Better Guide Your Web and App Design Decisions
Akin Arikan
Feb. 13th, 2023
$47.99
SALE
1st Edition
Resilient Contractor Safety Management
Edited By Simon Goncharenko
April 29, 2026 by CRC Press
176 Pages 2 B/W Illustrations
Original Price
$115.99
Sale Price
$98.59
1st Edition
External Stakeholder Management in Projects
Edited By Johan Ninan
April 22, 2026 by Routledge
272 Pages 29 B/W Illustrations
$235.00
SALE
1st Edition
The Forgotten Leg of Quality
Customer Service
By D. H. Stamatis
December 30, 2025 by CRC Press
354 Pages 15 B/W Illustrations
Original Price
$70.99
Sale Price
$60.34
SALE
2nd Edition
Learning Engineering Practice
By James Trevelyan
December 29, 2025 by CRC Press
260 Pages 57 B/W Illustrations
Original Price
$70.99
Sale Price
$60.34
1st Edition
Airline Customer Experience
Digitalization in Passenger Services
Edited By Pushan Kumar Dutta, Martin Ricciuti, Ismail Bogrekci, Sumeet Suseelan
August 26, 2025 by Routledge
386 Pages 62 B/W Illustrations
$57.99
1st Edition
Digital Transformation in the Customer Experience
Edited By Mohammed Majeed, Aryan Chaudhary, Raman Chadha
February 10, 2025 by Apple Academic Press
456 Pages 17 Color & 9 B/W Illustrations
$240.00
1st Edition
Predictive Analytics and Generative AI for Data-Driven Marketing Strategies
Edited By Hemachandran K, Debdutta Choudhury, Raul Villamarin Rodriguez, Jorge A. Wise, Revathi T
December 10, 2024 by Chapman & Hall
290 Pages 27 B/W Illustrations
$200.00
1st Edition
Augmenting Customer Retention Through Big Data Analytics
Edited By Reena Malik, Ambuj Sharma, Prashant Chaudhary
December 06, 2024 by Apple Academic Press
350 Pages 4 Color & 21 B/W Illustrations
$200.00
1st Edition
Selling in Customer Service
Integrating and Coordinating Service and Selling
By Leon Cai
August 27, 2024 by Productivity Press
186 Pages 45 B/W Illustrations
$38.99
1st Edition
Revolutionizing the AI-Digital Landscape
A Guide to Sustainable Emerging Technologies for Marketing Professionals
Edited By Alex Khang, Pushan Kumar Dutta, Sachin Gupta, Nishu Ayedee, Sandeep Chatterjee
June 07, 2024 by Productivity Press
366 Pages 58 B/W Illustrations
$78.99
SALE
1st Edition
Managing Customer Relationships Using Customer Care Techniques
Strategy Development of an International Enterprise
By Anna Brzozowska, Stanisław Brzeziński, Arnold Pabian, Barbara Pabian
May 15, 2024 by CRC Press
172 Pages 26 B/W Illustrations
Original Price
$67.99
Sale Price
$57.79
1st Edition
Customer Experience Analytics
How Customers Can Better Guide Your Web and App Design Decisions
By Akin Arikan
February 13, 2023 by Routledge
340 Pages 85 B/W Illustrations
$47.99
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