Digital-Age Innovation in Higher Education recounts the creation, development, and growth of an innovation unit within a major university. This single case study follows the development of the EdLab at the Gottesman Libraries of Teachers College, Columbia University, which was charged with developing new services and products at a time when digital technologies were markedly beginning to impact the sector. The major steps taken – recruiting staff in key skill areas, developing projects, collaborating across organizational lines, securing resources, delivering new services, and more – are covered in detail, illustrating the opportunities and challenges presented by innovation mandates in long-established organizations with stable operations and traditional academic values and practices.
Table of Contents
Chapter 1 – Wind Resistance: Why is it So Hard to Change Higher Education?
Chapter 2 – The Land that Time Forgot: Approaching the Library
Chapter 3 – Renovation as a Near Death Experience
Chapter 4 – The New Normal
Chapter 5 – Building a Lab in the Library
Chapter 6 – Projects, Projects, Projects
Chapter 7 – Collaborative Solutions
Chapter 8 – Publishing
Chapter 9 – Software Development
Chapter 10 – Design
Chapter 11 – Media
Chapter 12 – Consolidation
Chapter 13 – The Learning Theater Project
Chapter 14 – Efficiencies in Educational Research
Chapter 15 – Focus
Chapter 16 – The Unfinished Agenda
Gary Natriello is Ruth L. Gottesman Professor of Educational Research and Professor of Sociology and Education in the Department of Human Development at Teachers College, Columbia University, USA.