1st Edition
Digitization, Trust and SMEs
Introduction
Chapter 1. Digitization in contemporary organizations
Chapter 2. Operationalization of the concept of trust
Chapter 3. Determinants of trust and their structure
Chapter 4. Trust dysfunctions and the process of rebuilding trust in the conditions of digitization
Chapter 5. Diagnosis of the level of trust in organizations of the SME sector – research methodology
Chapter 6. Diagnosis of the structure of trust determinants and the level of trust in organizations of the SME sector – synthesis of empirical research results
Biography
Anna Wziątek-Staśko, PhD, is Associate Professor, at the Institute of Economics, Finance and Management at Jagiellonian University in Krakow, Poland, and an expert in human capital management and organizational behaviour, artificial intelligence and neuromanagement.
Karolina Pobiedzińska is a PhD in social sciences in the discipline of management and quality sciences and a specialist in the Digitization and IT Department of a local government unit in Poland.
