1st Edition

Employees and Employers in Service Organizations Emerging Challenges and Opportunities

Edited By Arvind K. Birdie Copyright 2017
392 Pages 11 B/W Illustrations
by Apple Academic Press

392 Pages 11 B/W Illustrations
by Apple Academic Press

392 Pages 11 B/W Illustrations
by Apple Academic Press

With the increasing globalization and fast-paced technological advances in business today, service organizations must to respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in United States but in developed and developing countries also. Highly industrialized countries have become ‘service economies’, at least... Read more

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Biography

Arvind K. Birdie, PhD, is an Associate Professor and Acting Principal at the IIMT School of Management (Oxford Brooks University), Gurgaon, India. Dr. Arvind has been consistently recognized for her teaching abilities. For more than thirteen years she has taken post-graduate and graduate courses of management. As an avid reader her strength lies in teaching various interdisciplinary subjects with equal ease. Besides academic teaching and training, she has organized management development programs for corporate and academicians. She is a regular part of paper presentations in various international and national conferences and has published papers in referred journals.