588 pages | 153 B/W Illus.
In this era where data and voice services are available at a push of a button, service providers have virtually limitless options for reaching their customers with value-added services. The changes in services and underlying networks that this always-on culture creates make it essential for service providers to understand the evolving business logic and appropriate support systems for service delivery, billing, and revenue assurance.
Supplying an end-to-end understanding of telecom management layers, Fundamentals of EMS, NMS and OSS/BSS is a complete guide to telecom resource and service management basics. Divided into four sections: Element Management System, Network Management System, Operation/Business Support Systems, and Implementation Guidelines, the book examines standards, best practices, and the industries developing these systems. Each section starts with basics, details how the system fits into the telecom management framework, and concludes by introducing more complex concepts.
From the initial efforts in managing elements to the latest management standards, the text:
The book includes chapters devoted to popular market products and contains case studies that illustrate real-life implementations as well as the interaction between management layers. Complete with detailed references and lists of web resources to keep you current, this valuable resource supplies you with the fundamental understanding and the tools required to begin developing telecom management solutions tailored to your customer’s needs.
Sathyan (Infosys Technologies Limited) introduces the basic principles of the telecommunication technology resource and service management systems: Element Management System (EMS), Network Management System (NMS), Operation/Business Support Systems (OSS/BSS). He addresses concepts, functionality, applicable protocols, and implementation guidelines and includes extensive references to additional resources.
—In Research Book News, booknews.com, February 2011
ELEMENT MANAGEMENT SYSTEM (EMS)
What is EMS?
OSI Network Management
MTNM compliant EMS
NETWORK MANAGEMENT SYSTEM (NMS)
Seven layer Communication Model
What is NMS ?
Management Information Base (MIB)
Next Generation Network Management (NGNM)
XML Based Protocols
OPERATION/ BUSINESS SUPPORT SYSTEMS (OSS/BSS)
What is OSS and BSS?
OSS and BSS functions
OSS Design Patterns
Report: NGNM framework and Adoption Strategy