Handbook of Healthcare Delivery Systems: 1st Edition (Hardback) book cover

Handbook of Healthcare Delivery Systems

1st Edition

Edited by Yuehwern Yih

CRC Press

812 pages | 142 B/W Illus.

Purchasing Options:$ = USD
Hardback: 9781439803332
pub: 2010-12-13
eBook (VitalSource) : 9780429166075
pub: 2016-04-19
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With rapidly rising healthcare costs directly impacting the economy and quality of life, resolving improvement challenges in areas such as safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity has become paramount. Using a system engineering perspective, Handbook of Healthcare Delivery Systems offers theoretical foundations, methodologies, and case studies in each main sector of the system. It explores how system engineering methodologies and their applications in designing, evaluating, and optimizing the operations of the healthcare system could improve patient outcomes and cost effectiveness.

The book presents an overview of current challenges in the healthcare system and the potential impact of system engineering. It describes an integrated framework for the delivery system and the tools and methodologies used for performance assessment and process improvement with examples of lean concept, evidence-based practice and risk assessment. The book then reviews system engineering methodologies and technologies and their applications in healthcare. Moving on to coverage of the design, planning, control and management of healthcare systems, the book contains chapters on 12 services sectors: preventive care, telemedicine, transplant, pharmacy, ED/ICU, OR, decontamination, laboratory, emergency response, mental health, food and supplies, and information technology. It presents the state-of-the-art operations and examines the challenges in each service unit.

While system engineering concepts have been broadly applied in healthcare systems, most improvements have focused on a specific segment or unit of the delivery system. Each unit has strong interactions with others and any significant improvement is more likely to be sustained over time by integrating the process and re-evaluating the system design from a holistic viewpoint. By providing an overview of individual operational sectors in the extremely complex healthcare system and introducing a wide array of engineering methods and tools, this handbook establishes the foundation to facilitate integrated system thinking to redesign the next generation healthcare system.

Table of Contents

Healthcare Delivery System Overview

Health Care: How Did We Get Here and Where Are We Going? David M. Lawrence

Engineering and the Healthcare Delivery System, Proctor P. Reid and W. Dale Compton

The VA Healthcare Delivery System, Elizabeth M. Yano

Outpatient Clinics: Primary and Specialty Care, Deanna R. Willis

Designing a Nurse-Managed Healthcare Delivery System, Julie Cowan Novak

Long-Term Care, Kathleen Abrahamson and Karis Pressler

Healthcare Insurance: An Introduction, Vinod K. Sahney and Ann Tousignant

An Integrated Model of Healthcare Delivery, Steven M. Witz and Kenneth J. Musselman

Performance Assessment and Process Improvement Management

Performance Assessment for Healthcare Organizations, Peter Arthur Woodbridge and George Oscar Allen

Managing Physician Panels in Primary Care, Hari Balasubramanian, Brian T. Denton, and Qi Ming Lin

Lean in Health Care, Philip C. Jones and Barrett W. Thomas

Patient Safety and Proactive Risk Assessment, Pascale Carayon, Hélène Faye, Ann Schoofs Hundt, Ben-Tzion Karsh, and Tosha B. Wetterneck

Toward More Effective Implementation of Evidence-Based Practice: Relational and Contextual Considerations, Priscilla A. Arling, Rebekah L. Fox, and Bradley N. Doebbeling

System Engineering: Technologies and Methodologies

Computer Simulation in Health Care, Sean Carr and Stephen D. Roberts

An Introduction to Optimization Models and Applications in Healthcare Delivery Systems, Wenhua Cao and Gino J. Lim

Queueing Theory and Modeling, Linda V. Green

Markov Decision Processes and Their Applications in Health Care, Jonathan Patrick and Mehmet A. Begen

Statistical-Based Analysis and Modeling, Min Zhang and Mark E. Cowen

Analyzing Decisions Using Datasets with Multiple Attributes: A Machine Learning Approach, Janusz Wojtusiak and Farrokh Alemi

The Shaping of Inventory Systems in Health Services, Jan de Vries and Karen Spens

Facility Planning and Design, Richard L. Miller

Work Design, Task Analysis, and Value Stream Mapping, Cindy Jimmerson

Scheduling and Sequencing, Edmund K. Burke, Timothy Curtois, Tomas Eric Nordlander, and Atle Riise

Data Mining, Niels Peek

Applications to HIV Prevention Strategies, Paul G. Farnham and Arielle Lasry

Causal Risk Analysis: Revisiting the Vioxx Study, Farrokh Alemi and Manaf Zargoush

Design, Planning, Control, and Management of Healthcare Systems

Preventive Care

Vaccine Production, Karen M. Polizzi and Cleo Kontoravdi

Economic Implications of Preventive Care, George H. Avery, Kara E. Leonard, and Steve P. McKenzie


Interactive Medicine, Pamela Whitten, Samantha A. Nazione, and Jennifer Cornacchione

Transplant Services

The U.S. Organ Transplant Network: History, Structure, and Functions, Timothy L. Pruett and Joel D. Newman

Pharmacy Operation

Pharmacoeconomics and the Drug Development Process, Stephanie R. Earnshaw, Thomas N. Taylor, and Cheryl McDade

ED/ICU Operation

Emergency Department Crowding, Joshua A. Hilton and Jesse M. Pines

Emergency Department Throughput from a Healthcare Leader’s Perspective, Airica Steed

OR Management

Capacity Planning in Operating Rooms, John T. Blake

Managing Critical Resources through an Improved Surgery Scheduling Process, Erik Demeulemeester, Jeroen Beliën, and Brecht Cardoen

Anesthesia Group Management and Strategies, William H. Hass, Alex Macario, and Randal G. Garner

Decontamination Service

Turnovers and Turnarounds in the Healthcare System, June M. Worley and Toni L. Doolen

Decontamination Service, Peter F. Hooper


Quality Control in Hospital Clinical Laboratories: A System Approach, George G. Klee

Emergency Response and Pandemics Planning

Emergency Planning Model for Pandemics, J. Eric Dietz, David R. Black, Julia E. Drifmeyer, and Jennifer A. Smock

Public Health and Medical Preparedness, Eva K. Lee, Anna Yang Yang, Ferdinand Pietz, and Bernard Benecke

Mental Health

Mental Health Allocation and Planning Simulation Model, H. Stephen Leff, David R. Hughes, Clifton M. Chow, Steven Noyes, and Laysha Ostrow

Correlation with Social and Medical Factors, Kathleen Abrahamson, Karis Pressler, and Melissa Grabner-Hagen

Food and Supplies

Healthcare Foodservice, L. Charnette Norton

Healthcare-Product Supply Chains: Medical-Surgical Supplies, Pharmaceuticals, and Orthopedic Devices: The Flows of Product, Information, and Dollars, Leroy B. Schwarz

Tracking and Information Systems

Wireless Sensor Network, James A.C. Patterson, Raza Ali, and Guang-Zhong Yang

Bar Coding in Medication Administration, Ben-Tzion Karsh, Tosha B. Wetterneck, Richard J. Holden, A. Joy Rivera-Rodriguez, Hélène Faye, Matthew C. Scanlon, Pascale Carayon, and Samuel J. Alper

Clinical Decision Support Systems, Sze-jung Sandra Wu, Mark Lehto, and Yuehwern Yih

Health Informatics: Systems and Design Considerations, Jose Antonio Valdez and Rupa Sheth Valdez

Privacy/Security/Personal Health Record Service, Jeff Donnell


About the Editor


Yuehwern Yih is a Professor of Industrial Engineering at Purdue University, Indiana.

About the Series

Industrial and Systems Engineering Series

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
MEDICAL / Health Care Delivery
TECHNOLOGY & ENGINEERING / Engineering (General)
TECHNOLOGY & ENGINEERING / Industrial Health & Safety