This book, which takes the employees' perspective, illustrates what works and what doesn't work to engage, involve, and motivate a workforce. Through examples, it shows how the "engage" methodology links to the Lean Process. While focusing on the softer/"people" part of Lean, it maximizes the value returned on the organization's investment in Lean. It links "engagement" to measurable performance improvements. The how-to book includes a methodology overview and details on how to implement including communication do's and don'ts as well as a checklist for leader standard work (a tool for individual leaders to track and be recognized for their "engage, involve, and motivate" behaviors).
Table of Contents
2: Is this Just Another Program? Chapter 3: Use Engagement to Create the Engagement Culture. Chapter 4: The Engagement Hippocratic Oath: First, Do No Harm. Chapter 5: Cost-Free But Priceless: Actions You Can Take Today to Engage, Involve, and Motivate... Without Spending a Nickel. Chapter 6: Multiply Your Efforts: How to Influence and Coach Your Co-workers to Engage, Involve, and Motivate. Chapter 7: Ultimate Engagement, Involvement, and Motivation: How to Equip your Non-supervisory Associates to Practice the Engagement Skills You Expect from Leaders. Glossary. Suggested Reading. Index. About the Author
n 1990, Janis Allen established Performance Leadership Consulting to help organizations of all sizes improve performance and develop people. Performance Leadership Consulting stands on the shoulders of their successful consulting careers with manufacturing, service, financial, government, and nonprofit organizations. Janis has held the positions of: Vice President and Performance Consultant for Aubrey Daniels International; Corporate Management Trainer and Performance Consultant for Milliken & Company; Plant Personnel Manager, Milliken & Company.Janis was keynote speaker at the National Conference of the Association for Employee Recognition. Drawing on three decades of experience, Janis Allen helps organizations: Develop newly promoted supervisors and team leaders; Equip supervisors and managers with skills to improve their teams’ performance; Define authority and responsibility; Set goals, develop plans for productive behaviors, and give feedback and coaching; Create a positive recognition system to motivate teams and individuals; and Create a positive culture of trust, teamwork, and performance excellence.
"Engaging your people…so many managers struggle with this…they may have ample desire and genuine vision…but their actions let them down! This book is full of great memory hooks that tie you in to techniques you can use in day to day management…to inspire your people to give their best."
- Peter Maunder, Managing Director, Improvement Direct Ltd, New Zealand
"Devour this book, follow the lessons, take action, and watch as a culture of engagement takes hold. Your operation will never be the same again."
- David Visco, Founder and President, The 5S Store; President, AME Northeast Region; Author, 5S Made Easy