230 pages | 33 B/W Illus.
This book’s author, Byron Love, admits proudly to being an IT geek. However, he had found that being an IT geek was limiting his career path and his effectiveness. During a career of more than 31 years, he has made the transition from geek to geek leader. He hopes this book helps other geeks do the same.
This book addresses leadership issues in the IT industry to help IT practitioners lead from the lowest level. Unlike other leadership books that provide a one-size-fits-all approach to leadership, this book focuses on the unique challenges that IT practitioners face.
IT project managers may manage processes and technologies, but people must be led. The IT industry attracts people who think in logical ways—analytical types who have a propensity to place more emphasis on tasks and technology than on people. This has led to leadership challenges such as poor communication, poor relationship management, and poor stakeholder engagement. Critical IT projects and programs have failed because IT leaders neglect the people component of "people, process, and technology."
Communications skills are key to leadership. This book features an in-depth discussion of the communications cycle and emotional intelligence, providing geek leaders with tools to improve their understanding of others and to help others understand them. To transform a geek into a geek leader, this book also discusses:
The book concludes with a case study to show how to put leadership principles and practices into action and how an IT geek can transform into an effective IT geek leader.
Selecting a Geek Leader
The Geek Leadership Challenge
Overview of This Book
Why Geek Leadership Is Different
What Is a Leader?
Great Geek Leadership
IT Geeks Are Different
We Need IT Geeks to Lead IT Geeks
Emotionally Intelligent Communications
The Importance of Effective Communication
Basic Brain Operations
The Rational-Emotive Behavior Model
The Communications Cycle and the REB Model
The Communications Cycle and Self-Images
The Talk Continuum
Analysis of the Missed Signals Use Case
Keys to Emotionally Intelligent Communications for IT Geeks
Conclusion: Communicating in a Complex Environment
Things Are Changing
The Self-Leadership Cycle
What Is a Follower?
Use Case: Everything is Spinning
The Leader and the Effective Followers
The Leader, the Followers, and Conflict
Building Great Groups
The Incredible Craig
Social Styles for Personal Credibility
Analysis of "The Incredible Craig"
Project Leadership Integration
CompTIA Project+ Project Domains
Leadership Integration Plan Template
Let’s Do This Another Way
You Are No Steve Jobs
I Can Handle the Truth
A Not-So-Simple Requirement
Creating the Leadership Standard
Creating a Schedule
Are You Practicing What You Preach?
Anxious and Uncomfortable, but Not Alone
Leadership in Action
A Leadership Opportunity
Stay Out of the Way
The Final Deliverable