240 Pages
by
Routledge
240 Pages
by
Routledge
240 Pages
by
Routledge
Also available as eBook on:
Conducting a good interview is more difficult than one might imagine. Of course, thorough preparation is essential, but equally important are knowledge of the specific subject area and effective communication skills. Interviewing: Theory, Techniques and Training presents relevant theoretical perspectives, provides material to help develop a range of communication skills and describes tried and... Read more
Introduction Part 1: Orientation 1. Interview Characteristics 2. Telephone and Computer-Assisted Interviewing Part 2: Conducting the Interview 3. Interviewer Tasks 4. Introducing the Interview 5. Asking Questions 6. Evaluating and Probing 7. Leading the Interview Part 3: Preparing the Interview 8. Designing the Interview Guide 9. Interview Training
Biography
Ben Emans is Associate Professor of Human Resource Management & Organizational Behaviour at the University of Groningen, the Netherlands.






