Interviewing: Theory, techniques and training, 1st Edition (Paperback) book cover

Interviewing

Theory, techniques and training, 1st Edition

By Ben Emans

Routledge

240 pages

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Paperback: 9789020732801
pub: 2004-09-01
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Hardback: 9781138682849
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Description

Conducting a good interview is more difficult than one might imagine. Of course, thorough preparation is essential, but equally important are knowledge of the specific subject area and effective communication skills. Interviewing: Theory, Techniques and Training presents relevant theoretical perspectives, provides material to help develop a range of communication skills and describes tried and tested ways of preparing for interviews.

There have been many developments in the field of interviewing in recent years. Computer-assisted protocols now play a prominent role in interviewing and there has been much research into the role of communication processes in interviews. Interviewing incorporates these recent developments and insights and offers up-to-date examples and practical suggestions.

Table of Contents

Introduction Part 1: Orientation 1. Interview Characteristics 2. Telephone and Computer-Assisted Interviewing Part 2: Conducting the Interview 3. Interviewer Tasks 4. Introducing the Interview 5. Asking Questions 6. Evaluating and Probing 7. Leading the Interview Part 3: Preparing the Interview 8. Designing the Interview Guide 9. Interview Training

About the Author

Ben Emans is Associate Professor of Human Resource Management & Organizational Behaviour at the University of Groningen, the Netherlands.

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS030000
BUSINESS & ECONOMICS / Human Resources & Personnel Management