1st Edition

Introduction to e-Supply Chain Management Engaging Technology to Build Market-Winning Business Partnerships

By David Frederick Ross Copyright 2002
    382 Pages 55 B/W Illustrations
    by CRC Press

    In the quest to remove supply channel costs, streamline channel communications, and link customers to the value-added resources found along the supply chain continuum, Supply Chain Management (SCM) has emerged as a tactical operations tool. The first book to completely define the architecture of the merger of SCM and the Internet, Introduction to e-Supply Chain Management: Engaging Technology to Build Market-Winning Business Partnerships shows you how to exploit this merger and gain an unbeatable competitive advantage.

    The tightening of the economy and heavier restrictions and security measures placed on channel flows have rendered access to real-time, accurate supply chain information more critical than ever. Connectivity, messaging, and collaboration have become today's foremost buzzwords, as companies compete for survival in an environment where cycle times and permissable margins of error continue to shrink. Introduction to e-Supply Chain Management explores the concepts, techniques, and vocabulary of the convergence of SCM and the Internet so that companies can move beyond merely surviving and thrive in today's competitive marketplace.

    THE ADVENT OF SUPPLY CHAIN MANAGEMENT: ARCHITECTING THE SUPPLY CHAIN FOR COMPETITIVE ADVANTAGE
    The Rise of Supply Chain Management
    Evolution of Supply Chain Management
    Defining e?Supply Chain Management
    Characteristics of e?SCM
    Summary and Transition
    Endnotes

    THE E-BUSINESS ECONOMIC REVOLUTION: THE COMPONENTS AND IMPACT OF E-BUSINESS
    Rise of the "New Economy"
    Understanding the Internet Business Environment
    Principles of The e-Business Age
    e-Supply Chain Business Trends
    Summary and Transition
    Endnotes

    CONSTRUCTING THE E?BUSINESS MODEL: EXPLORING THE ANATOMY OF TODAY'S E?BUSINESS SOLUTIONS
    Enterprise Systems Foundations
    The Rise of Internet Commerce
    e?Business System Architecture
    Summary and Transition
    Endnotes

    DEVELOPING E?SCM STRATEGIES: CREATING THE GAME PLAN FOR E?SCM SUCCESS
    Changing Views of Enterprise Strategy
    Preliminary Steps In e?SCM Strategy Development
    Developing the e?SCM Strategy
    Summary and Transition
    Endnotes

    CUSTOMER AND SERVICE MANAGEMENT: UTILIZING CRM TO DRIVE VALUE TO THE CUSTOMER
    Creating the Customer Centric Supply Chain
    Applying Technology to CRM
    CRM And the Supply Chain
    Summary and Transition
    Endnotes

    MANUFACTURING AND SUPPLY CHAIN PLANNING: LINKING PRODUCT DESIGN, MANUFACTURE, AND PLANNING TO PROVIDE VALUE TO CUSTOMERS
    Manufacturing in the Age of e?Business
    Impact of Technology on Manufacturing
    Collaborative Product Commerce
    Managing Manufacturing Planning Functions
    Summary and Transition
    Endnotes

    SUPPLIER RELATIONSHIP MANAGEMENT: INTEGRATING SUPPLIERS INTO THE E?VALUE CHAIN
    Defining Purchasing and Supplier Relationship Management
    The Internet-Driven SRM Environment
    Anatomy of The e?SRM Marketplace Exchange Environment
    Implementing e?SRM
    Summary and Transition
    Endnotes

    LOGISTICS RESOURCE MANAGEMENT: UTILIZING THE INTERNET TO ENHANCE LOGISTICS COMPETITIVE ADVANTAGE
    Defining Logistics Resource Management
    Defining LRM in the Age of e?Business
    Understanding the Third-Party Logistics Network
    Choosing and Implementing an LSP Solution
    Summary and Transition
    Endnotes

    ARCHITECTING THE E?SCM ENVIRONMENT: ORGANIZATIONAL AND TECHNICAL REQUIREMENTS FOR E?SCM SUCCESS
    Foundations of e?SCM Technology Architecture
    The Future of e?SCM
    Summary
    Endnotes
    INDEX

    Biography

    David Frederick Ross

    "This is a timely book, coming as it does after the bursting of the dotcom bubble that deflected much of the massive investment needed to in both international and company infrastructure to make e-SCM possible."
    - SupplyManagement June 2003

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