Employees are constantly making decisions and judgments that have the potential to affect themselves, their families, their work organizations, and on some occasion even the broader societies in which they live. A few examples include: deciding which job applicant to hire, setting a production goal, judging one’s level of job satisfaction, deciding to steal from the cash register, agreeing to help organize the company’s holiday party, forecasting corporate tax rates two years later, deciding to report a coworker for sexual harassment, and predicting the level of risk inherent in a new business venture. In other words, a great many topics of interest to organizational researchers ultimately reduce to decisions made by employees.
Yet, numerous entreaties notwithstanding, industrial and organizational psychologists typically have not incorporated a judgment and decision-making perspective in their research. The current book begins to remedy the situation by facilitating cross-pollination between the disciplines of organizational psychology and decision-making. The book describes both laboratory and more “naturalistic” field research on judgment and decision-making, and applies it to core topics of interest to industrial and organizational psychologists: performance appraisal, employee selection, individual differences, goals, leadership, teams, and stress, among others. The book also suggests ways in which industrial and organizational psychology research can benefit the discipline of judgment and decision-making. The authors of the chapters in this book conduct research at the intersection of organizational psychology and decision-making, and consequently are uniquely positioned to bridging the divide between the two disciplines.
Table of Contents
Series Foreword Eduardo Salas
Chapter 1. Introduction to Judgment and Decision Making Scott Highhouse Reeshad S. Dalal, Eduardo Salas
Part I: Personnel Decision Making
Chapter 2. Performance Appraisals as Heuristic Judgments Under Uncertainty Jochen Reb, Gary J. Greguras, Shenghua Luan, Singapore, Michael A. Daniels
Chapter 3. The Problem of Recognizing One’s Own Incompetence:Implications for Self-Assessment and Development in the Workplace David Dunning
Chapter 4. Employee Selection Decisions Jerel E. Slaughter, Edgar Kausel
Chapter 5. Individual Differences in Decision Making Skill and Style Reeshad S. Dalal, Margaret E. Brooks
Chapter 6. Job Search and Choice Cynthia Stevens
Part II: Organizational Decision Making
Chapter 7. Goals and Decision Making Lisa Ordonez, George Wu
Chapter 8. Leadership and Decision Making: Defining a Field Daan van Knippenberg
Chapter 9. Judgments about Pay Kristine Kuhn
Chapter 10. Combining Information and Judgments Silvia Bonaccio, Lyn Van Swol
Chapter 11. Decision Making in Teams Eduardo Salas
Chapter 12. Decision Making in Multiteam Distributed Systems Marissa Shuffler
Part III: Decision Making in Action
Chapter 13. Decision Making under Stress Tripp Driskell, James Driskell, Eduardo Salas
Chapter 14. Enhancing Naturalistic Decision-Making and Accelerating Expertise in the Workplace: Training Strategies that Work Rebecca Grossman, Jacqueline M. Spencer, Eduardo Salas
Chapter 15. Assessing Decision-Making Competence in Managers Christopher J. Lake, Scott Highhouse
Chapter 16. Apollo, Dionysus, or Both? The Evolving Models and Concerns of JDM Kevin R. Murphy
Scott Highhouse is a Professor and Ohio Eminent Scholar in the Department of Psychology, Bowling Green State University. He received his PhD in 1992 from the University of Missouri at St. Louis. Scott served as Associate Editor of Organizational Behavior and Human Decision Processes (OBHDP) from 2001–2007, and as Associate Editor of the Journal of Occupational and Organizational Psychology from 2007–2009. He is currently co-editor, with Neal Schmitt, of the Industrial-Organizational Psychology volume of Wiley’s Handbook of Psychology.
Reeshad S. Dalal received his PhD from the University of Illinois at Urbana-Champaign in 2003. He is now an Associate Professor of Industrial/Organizational Psychology and Chair-Elect of the Psychology Department at George Mason University in Fairfax, Virginia.
Eduardo Salas is Trustee Chair and Pegasus Professor of Psychology at the University of Central Florida (UCF). He also holds an appointment as Program Director for the Human Systems Integration Research Department at UCF’s Institute for Simulation & Training. Previously, he was a Senior Research Psychologist and Head of the Training Technology Development Branch of NAVAIR-Orlando for fifteen years. During this period, Dr. Salas served as a principal investigator for numerous R&D programs focusing on teamwork, team training, simulation-based training, decision making under stress, learning methodologies, and performance assessment.
"Highhouse (Bowling Green State Univ.), Dalal (George Mason Univ.), and Salas (Univ. of Central Florida) have done an exceptional job of providing expertly presented perspectives on the broad field of judgment and decision making as applied to the workplace. The outstanding set of well-written, cutting-edge, scholarly chapters provide a great description of, and also push forward, the science of judgment and decision making. The editors and chapter authors provide research-based perspectives relying on scholarly research from a wide variety of theoretical foundations, models, and literatures. Summing Up: Highly recommended. Upper-division undergraduate through research collections. -- J J Bailey, University of Idaho, CHOICE
"There are not many areas in organizational psychology on which there is a large body of basic psychological research that is directly applicable to various organizational problems. Judgment and decision making is one of those areas. The editors of this volume have assembled an excellent set of authors that provide an excellent overview of the wide variety of applied problems that are informed by basic research on judgment and decision making." -- Neal Schmitt, Michigan State University
"A stimulating collection of essays by both established and emerging scholars, putting the central relevance of JDM research to IO Psychology on a solid and expanding foundation" -- Terry Connolly, Eller Professor of Management and Organizations, University of Arizona. Past President, Society for Judgment and Decision Making