Leading Business Change: A Practical Guide to Transforming Your Organization, 1st Edition (Hardback) book cover

Leading Business Change

A Practical Guide to Transforming Your Organization, 1st Edition

By Karin Stumpf

Productivity Press

145 pages | 8 B/W Illus.

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pub: 2015-06-11
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Description

Most books dealing with change management focus on how companies reach their corporate goals, instead of on what individual leaders must do. Filling this need, Leading Business Change: A Practical Guide to Transforming Your Organization is an easy and fun read that will inspire you to think more closely about how you implement change as a leader.

The book presents a proven approach to help leaders of global initiatives grapple with impossible projects and deliver on their goals. The first part of the book explains the author’s approach to change management, centering on the need not just for an effective approach but for effective leadership. The remaining three parts walk readers through the three phases of the authors' methodology, using actual examples to demonstrate how to apply each step in the real world.

  • Introduces the topic of strategic implementation and organizational change
  • Supplies an overview of the challenges a leader will face when tasked with transforming aspects of a global company
  • Discusses the need to align the goals of the company, sponsors, and project
  • Highlights the need to understand the resources available to change leaders
  • Addresses the challenges of planning the design and delivery of organizational change

The author begins each chapter with a short story around the experiences of a fictional executive with a multinational company who has been tasked with implementing a global outsourcing project. Different stories illustrate the application of the methodologies discussed in the book. Each chapter concludes with questions to help you assess your own leadership style.

Reviews

If you are a change leader or simply interested in the topic, this is a must-read. … I have a lot of faith in Karin Stumpf's book, as it is written based on her previous experience working for some of the top-notch consulting companies this planet has to offer.

—Navid Nazemian, Global HR Business Partner, Roche, Switzerland

Karin Stumpf has captured the challenges and the trade-offs integral to today’s dynamic organizational changes. She also presents solutions which are, in general, broadly applicable, but go much beyond the mere mundane and the cookie cutter recipes.

—Sam N. Basu PhD, CMA, Professor, Economics, Finance, and Global Business, Cotsakos College of Business, William Paterson University

Leading Business Change is an excellent book for people managers and leaders who want to understand how the theory applies in everyday life when dealing with change-management challenges. It saves you a lot of ‘trial and error’ mistakes and therefore truly boosts your transformation process and your development towards a true change master.

—Luca Bitonto, Head of Learning and Organizational Development, eBay

Dr. Stumpf has created a nice, easy-to-remember change model from her real-world organizational experiences. She will show you three phases in the change process—how to mobilize, crusade, and populate—so that you can lead change successfully in your organization. In today’s world, one needs to be a change master in order to keep up. Dr. Stumpf’s book will help you move in that direction.

—James G. Clawson, Johnson & Higgins Professor of Business, The Darden School, University of Virginia

This book is based on Karin's common sense paired with her vast experiences in supporting organizations with their change processes. In fact, it’s an easy-to-read forceful resource and it’s useful for all those dealing with change in an organization.

—Roberto Wittlin, Change Manager, AXA Winterthur

Because I am a former aviation fighter pilot, converted into a management researcher, the book and the position of Karin Stumpf spoke to me. To continue the maritime analogy of the author, I would say that when situations of change or mergers arise, managers always fantasize of one day finding a cove where they can keep themselves safe from errors and stress. Unfortunately, or perhaps fortunately so, this cove does not exist. Instead managers are given the ability to understand that they are at the service of their situation and the people whom they are responsible for. Thus, being of service becomes the noblest challenge a captain can undertake. And so, the captain instinctively understands that the only way to face the storm is by accepting the waves and violence. His single mission is to go beyond expectations and worry about the men and women who are on board his ship. This is the strength of this book!

—Dominique Steiler, Director, Personnel and Managerial Development Centre, Grenoble

There's no question that the ability to promote and manage change in your organization is a leadership requirement for today's fast-paced, global economy. In her book Leading Business Change, Dr. Karin Stumpf shows leaders not only how they can enable their employees to commit to change, but how leaders can encourage their employees to feel a sense of shared ownership in driving that change forward.

—Tanveer Naseer, Award-Winning Leadership Coach, Speaker and Writer

Business leaders and change practitioners will certainly benefit from Karin’s approach to organizational change. She draws a meaningful picture of today’s leadership challenges and proposes a simple and practical framework to address the impact of the human and organizational reactions during change initiatives.

—Carole Levesque, Director, Change Management and Organizational Transformation, Bombardier Aerospace

Table of Contents

Leading the Journey to Success

What Is the Determining Factor in Successfully Turning Strategy into Reality?

The Process of Success

The Number-One Challenge

Three Phases, Four Questions

Nothing Ever Goes According to Plan

The Captain for the Journey

Modelling the Role

Motivating Other People

Mediating Resistance

Shaping the Change

Communicating the Change

Embracing Your Role as a Change Leader

PHASE I MOBILIZE—ENVISIONING THE SOLUTION

Determining the Destination

Who Are the Decision Makers?

Clarifying the Strategic Objective

Identifying Stakeholder Groups

Taking Stock of Ship and Crew

Assembling Your Coalition

Inventorying Available Skill Sets

Assessing the Current Situation

Challenge Questions

Setting the Course

Identifying Possible Plans

Building on Your Strengths

Seeing and Filling the Gaps

Challenge Questions

PHASE II CRUSADE—DESIGNING THE SOLUTION

Embarking on the Journey

Designing the Change

Be Ready to Adapt Your Plan

Shoring Up Your Original Support

Converting Others into Your Evangelists

Challenge Questions

Captaining, Despite Shortages and Scurvy

Managing Project People

Modelling the Change

Motivating the Change

Shaping the Change

Mediating the Change

Communicating the Change

Challenge Questions

Surviving the Tempests

Contingency Planning

Expecting the Worst

Asking the Big Question Again

Remaining Agile

Asking for Help

Challenge Questions

PHASE III POPULATE—DELIVERING THE SOLUTION

Land Ho!

The Biggest Challenges in Populating

100% Buy-In?

Success Hinges on Communication

Knowing You Have Arrived

Measuring Success

Shades of Success

Challenge Questions

Captain’s Log

The Importance of Reflecting

Taking Personal Inventory

The End as the Beginning

About the Author

Dr. Karin Stumpf consults for multinational companies implementing strategic change, such as DaimlerChrysler, Universal Pictures, Deutsche Bank, Bombardier Transportation, and the International Committee of the Red Cross. Formerly a consultant with McKinsey as well as Deloitte, she has worked with clients in more than 20 countries to successfully support them in driving corporate strategy.

Dr. Stumpf regularly lectures in English, German, and French in venues such as the Swiss Institute of Technology, among others. She holds an MSc, an MBA, a PhD, and a master’s in organizational psychology. Her consultancy, Acrasio, is based in Berlin, where she lives with her husband and daughter.

Subject Categories

BISAC Subject Codes/Headings:
BUS042000
BUSINESS & ECONOMICS / Management Science
BUS053000
BUSINESS & ECONOMICS / Quality Control
BUS101000
BUSINESS & ECONOMICS / Project Management