1st Edition

Leading with Empathy Supporting People in a Hybrid World

By Carolyn Reily, Bob Thomson Copyright 2024
180 Pages
by Routledge

180 Pages
by Routledge

180 Pages
by Routledge

Focusing on empathy as a key tool, this book examines the impact of hybrid working on staff mental health and how business leaders, managers, coaches and mentors can create a positive and motivated hybrid workforce. Part of the Business in Mind series, it is for anyone who is managing remote workers, whether individuals or teams. As the world of work has changed drastically since the Covid-19... Read more

1. Setting the scene

2. What is stress?

3. Emotional intelligence

4. Exploring empathy

5. Hybrid working

6. Leading hybrid teams

7. Company culture

8. Creativity and innovation

9. Life-work integration

10. A different kind of leadership

Biography

Carolyn Reily is an experienced coach with over 25 years of working with businesses, executives, senior managers and entrepreneurs. She is passionate about using coaching to support and develop all staff both personally and professionally, and has used her knowledge of leadership and management to support the well-being of individuals and teams in organisations.

Bob Thomson is a Professor at Warwick Business School, an experienced and accredited coach and supervisor of coaching, and a workplace mediator. He collaborated with the University of Warwick Wellbeing Services team to deliver a series of webinars to help line managers support their staff during the Covid-19 pandemic. He has worked as a volunteer counsellor and as a Samaritan. He is the author of a number of books on coaching and learning from experience. He was previously Leadership Development Manager at National Grid Transco. Before moving into coaching and management development he worked as an economist for eleven years with British Steel and ICI. Bob has degrees in Maths, in Economics and in Management Learning. He also has Certificates in Counselling, Coaching, Supervision, and Mediation.