1st Edition
Lean Administration Case Studies in Leadership and Improvement
Edited By Manfacturing Excellence AME - Association for
Copyright 2007
144 Pages
by
Productivity Press
144 Pages
by
Productivity Press
144 Pages
by
Productivity Press
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AME's Target Magazine has a well-established reputation for detailed case studies of companies adopting lean strategies. These case studies are now available in a well-organized Enterprise Excellence Series, to tap the ongoing desire for information about what other companies are doing to implement lean.
To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series covers the implementation of lean to administrative and office applications.
Highlights include:
Foreword
Introduction
Section I: Leadership, Organization and Training
Chapter 1: HUI Expands Self-Directed Teaming to the Office
Chapter 2: Steelcase: Learning How to Implement Customer-Focused Enterprise-Wide Lean
Section II: Improving Processes
Chapter 3: Lean Goes Beyond the Production Floor
Chapter 4: Lean Office Events - Priceless Knowledge, Team Solutions
Chapter 5: Lean Success in an Administrative Environment
Chapter 6: Lean Office: Mapping Your Way to Change
Chapter 7: Elgin Sweeper Co. Employees Clear a Path Toward Lean Operations with Their Lean Enterprise System
Section III: Lean in Healthcare
Chapter 8: Metamorphosis: Healthcare's Ongoing Transformation
Chapter 9: "The Calling:" St. Vincent Hospice Index
Introduction
Section I: Leadership, Organization and Training
Chapter 1: HUI Expands Self-Directed Teaming to the Office
Chapter 2: Steelcase: Learning How to Implement Customer-Focused Enterprise-Wide Lean
Section II: Improving Processes
Chapter 3: Lean Goes Beyond the Production Floor
Chapter 4: Lean Office Events - Priceless Knowledge, Team Solutions
Chapter 5: Lean Success in an Administrative Environment
Chapter 6: Lean Office: Mapping Your Way to Change
Chapter 7: Elgin Sweeper Co. Employees Clear a Path Toward Lean Operations with Their Lean Enterprise System
Section III: Lean in Healthcare
Chapter 8: Metamorphosis: Healthcare's Ongoing Transformation
Chapter 9: "The Calling:" St. Vincent Hospice Index
Biography
Association for AME
