Lean Administration: Case Studies in Leadership and Improvement, 1st Edition (Paperback) book cover

Lean Administration

Case Studies in Leadership and Improvement, 1st Edition

Edited by AME - Association for

Productivity Press

144 pages

Purchasing Options:$ = USD
Paperback: 9781563273667
pub: 2007-06-06
$26.95
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Description

AME's Target Magazine has a well-established reputation for detailed case studies of companies adopting lean strategies. These case studies are now available in a well-organized Enterprise Excellence Series, to tap the ongoing desire for information about what other companies are doing to implement lean.

To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series covers the implementation of lean to administrative and office applications.

Highlights include:

  • Practical, in-depth description of lean office implementations, most of which have not been described in other publications.
  • Responds to reader desire for real-world lean office information.
  • Case Studies are categorized in three areas: Leadership, Organization and Training; Improving Processes; and Lean in Healthcare, making it easy to track down the type of information desired.
  • Table of Contents

    Foreword

    Introduction

    Section I: Leadership, Organization and Training

    Chapter 1: HUI Expands Self-Directed Teaming to the Office

    Chapter 2: Steelcase: Learning How to Implement Customer-Focused Enterprise-Wide Lean

    Section II: Improving Processes

    Chapter 3: Lean Goes Beyond the Production Floor

    Chapter 4: Lean Office Events - Priceless Knowledge, Team Solutions

    Chapter 5: Lean Success in an Administrative Environment

    Chapter 6: Lean Office: Mapping Your Way to Change

    Chapter 7: Elgin Sweeper Co. Employees Clear a Path Toward Lean Operations with Their Lean Enterprise System

    Section III: Lean in Healthcare

    Chapter 8: Metamorphosis: Healthcare's Ongoing Transformation

    Chapter 9: "The Calling:" St. Vincent Hospice Index

    Subject Categories

    BISAC Subject Codes/Headings:
    BUS053000
    BUSINESS & ECONOMICS / Quality Control