2nd Edition
Management and Administration for the OTA Leadership and Management Skills
1 Contexts and Health Care---Amy Lorino and Alyson Pasquale
2 Leadership and Advocacy---Katie Arnold and Alyssa Farrell
3 Credentialing---John Krasnavage
4 Reimbursement--- Donna Frazier and David Lewis
5 Documentation--- Jennifer A. Fernandes and Amy Lorino
6 Quality Improvement---Karen Duddy
7 Supervision--- Cristina Dumitrescu
8 Fieldwork---Amy VanCamp
9 Communication Skills---Nancy Doyle
10 Culturally Responsive Practice---Suzanne Rappaport
11 Marketing and Promoting---Heather Johnson, Traci Gerner, and Kim Morgan
12 Entrepreneurship--- Niccole Rowe
13 Ethics--- Heather Johnson, Traci Gerner, and Kim Morgan
14 Emerging and Innovative Practice--- Cristina Dumitrescu
15 Scholarship and Scholarly Practice--- Linda Niemeyer
Biography
Karen Jacobs, OT, EdD, OTR, CPE, FAOTA, is Associate Dean of Digital Learning & Innovation at the Boston University Sargent College of Health and Rehabilitation Sciences, a Clinical Professor and Program Director of the online post‑professional doctorate in occupational therapy (OTD) program. She has expertise in artificial intelligence and ergonomics.
Karen earned a doctoral degree at the University of Massachusetts, a Master of Science degree from Boston University, and a Bachelor of Arts degree from Washington University in St. Louis, Missouri.






