Managing Interpersonal Conflict : Advances through Meta-Analysis book cover
1st Edition

Managing Interpersonal Conflict
Advances through Meta-Analysis

ISBN 9780415999182
Published February 25, 2014 by Routledge
328 Pages

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Book Description

Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict.

This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

Table of Contents

Section One: Conflict Research and Meta-analysis  1. An Overview of Conflict Research and Meta-analysis Nancy Burrell, Clare Gross  2. Meta-analysis and Conflict Research Raymond W. Preiss, Mike Allen  3. Interpersonal Conflict: An Overview William A. Donohue, Deborah A. Cai  4. Conflict and Communication: A Roadmap Through the Literature Michael R. Roloff  5. Conventional and Personal Goals During Conflict: A Commentary on Managing Interpersonal Conflict: Advances through Meta-Analysis Steven R. Wilson  Section Two: Facilitating Interpersonal Conflict in Legal Contexts  6. An Overview of Facilitating Interpersonal Conflict in Legal Contexts Nancy Burrell  7. Jury Size and Decision Making: A Meta-analysis Edward Mabry, Ann Burnett, Mike Allen  8. Test of a Causal Model for Secual Harassment Using Data from a Meta-analysis Mike Allen, Keith Dilbeck, Nathan England, Anna Herrman, Falon F. Kartch, Jihyun Kim, Kimberly L. Kulovitz, Aimee Lau, Melissa Maier, Amy May, Jenna McNallie, Kikuko Omori  9. Victim-Offender Mediation: A Meta-analysis Rebecca Mullane, Nancy Burrell, Mike Allen, Lindsay Timmerman  10. The Effectiveness of Environmental Mediation: A Mata-Analytic Approach Katie Turkiewicz, Mike Allen  11. Meta-analysis of Sex Differences in Process and Outcome Satisfaction with Divorce Mediation Joelle Kwiatkowski, Nancy Burrell, Lindsay Timmerman, Mike Allen  Section Three: Institutional Conflict Management  12. An Overview of Conflict Management Issues in Public and Private Agencies Nancy Burrell  13. Using Meta-analysis to Examine Peer Mediation Outcomes and Effectiveness in Educational Settings Nancy Burrell, Denis Grimes, Mike Allen  14. International Conflict and Intervention: Application of the Structural-Attitudinal-Transactional Model Melissa Maier, Mike Allen, Nancy Burrell  15. Threats and Promises Elicit Cooperation in Prisoner’s Dilemma Experiments: Two Meta-analyses Raymond W. Preiss, Barbara Mae Gayle, Mike Allen  16. Hardline Versus Softline Bargaining Strategies: A Meta-analytic Review Anna Herrman, Mike Allen  17. Where Are We Now? A Meta-analytic Review of Sex Difference Expectations for Conflict Management Strategy Selection Barbara Mae Gayle, Raymond W. Preiss, Mike Allen  Part Four: Managing Personal and Relational Conflict  18. An Overview of Interpersonal Conflict Management Issues in Personal, Intimate and Social Contexts Nancy Burrell, Julie Delaney Shields  19. Condom Use and Conflict in Heterosexual Relationships Tara Emmers-Sommer, Melissa Maier, Mike Allen  20. Reducing Homophobia: A Meta-Analytic Summary of Technique Effectiveness Mike Allen, John Bourhis, Kelly Tenzek, Isabel Bauman  21. Evaluation of Accounts: A Meta-analysis William Benoit, Kelly Tenzek, Mike Allen, Nancy Burrell, Sumana Cattopadhyay, Kristen Cherry, Troy Comeau, Amy Dalton Fannin, Glen Hanson, Rosemary Jergens, Joy Piazza, Carrie Prentice, Kevin Stein  22. A Meta-analysis of Demand/Withdraw Interaction Patterns Nancy Burrell, Falon Kartch, Mike Allen, Christine Hill


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Nancy A. Burrell is Professor of Communication at the University of Wisconsin-Milwaukee.

Mike Allen is Professor of Communication at the University of Wisconsin-Milwaukee.

Barbara Mae Gayle is Vice President for Academic Affairs and Dean of Graduate Studies at Viterbo University.

Raymond W. Preiss is Professor and Chair of Communication Studies at Viterbo University.