Managing Workers' Compensation: A Guide to Injury Reduction and Effective Claim Management, 1st Edition (Hardback) book cover

Managing Workers' Compensation

A Guide to Injury Reduction and Effective Claim Management, 1st Edition

By Keith Wertz, James J. Bryant

CRC Press

312 pages

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Hardback: 9781566703482
pub: 2000-12-07
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Description

Workers' compensation causes headaches throughout all levels of an organization. Injuries affect production, costs, and morale. Managing Workers' Compensation: A Guide to Injury Reduction and Effective Claim Management lays out - in logical order - management and safety procedures that reduce injuries and the aggravation that follows. The authors cover hiring, training, and managing employees with injury avoidance in mind. They provide a blueprint for dealing with injured employees and their families, and for determining the correct time for the employee to return to work.

The book discusses the all-important issues of fraud, modified duty, substance abuse testing and accident investigations. It also provides guidance for managing your organization's safety efforts in a manner that targets workers' compensation cost control as one of its major objectives. In addition to comprehensive coverage of workers' compensation, the book gives you a thorough explanation of additional sources of assistance, including the availability and utility of Internet safety resources, a complete listing of state workers' compensation agencies, and sample checklists that help you evaluate your workplace.

Although workers' compensation laws vary from state-to-state, the principles behind the system and the ability of employers to influence their own premiums remain consistent. By gaining a thorough understanding of these principles and implementing proven cost control strategies, you can realize substantial savings. Managing Workers' Compensation: A Guide to Injury Reduction and Effective Claim Management explains the process by which premiums are calculated and shows how you can impact - favorably - the amount your organization pays in premiums.

Table of Contents

WORKERS' COMPENSATION OVERVIEW

Introduction

Basic Principles

Historical Pespective

Methods of Coverage

Key Participants

Facts vs Fiction

What are the Costs?

Summary

AVOIDING CLAIMS THROUGH SAFETY MANAGEMENT

Manage or be Managed

OSHA Safety and Health Program

Safety Committees

Personnel Management

Training

Incentive Awards

Summary

IDENTIFICATION AND CONTROL OF WORKPLACE HAZARDS

Introduction

Hazard Identification Methods

Hazard Control

Performance Assessment

Summary

SAFETY INTERNET RESOURCES

Overview of the Internet

Accessing the Web or "Going on Line"

Advantages Provided by the Internet

The WIIFM Formula

Information Management

Conclusion

UNDERSTANDING AND INFLUENCING WORKERS' COMPENSATION PREMIUMS

Introduction

Calculating Premiums

Influencing Workers' Compensation Premiums

Summary

THE WORKERS' COMPENSATION CLAIMS COORDINATOR

Introduction

What is a Workers' Compensation Claims Coordinator

Selecting a Workers' Compensation Claims Coordinator

Roles and Responsibilities of the Claims Coordinator

Summary

UNDERSTANDING AND IMPLEMENTING A MODIFIED DUTY PROGRAM

Introduction

Benefits of a Modified Duty Program

Resistance to Implementing Modified Duty

Getting Started

The Modified Duty Process in Action

Summary

ACCIDENT INVESTIGATIONS

Introduction

Benefits of Conducting Accident Investigations

Focus of Accident Investigation

Deciding which Accidents to Investigate

Who Should Investigate

Gathering Information

Identifying Surface and Root Causes

Mitigating the Causes

Evaluating Control Strategies

Summary

SUBSTANCE ABUSE PROGRAMS

Introduction

Benefits of Substance Abuse Programs

Applicability of Drug Testing

Creating a Clear Policy

Involvement of the Supervisor

Educating Employees

Employee Assistance Programs

Obtaining Assistance

Conclusion

COMBATING WORKERS' COMPENSATION FRAUD

Workers' Compensation Fraud

Effects of Workers' Compensation Fraud

What Constitutes Workers' Compensation Fraud?

Factors that Effect the Potential for Fraud

Warning Signs (Red Flags)

Investigating Suspect Fraudulent Claims

Methods of Detering and Detecting Fraud

Conclusion

COMMON AND COSTLY INJURIES

Introduction

Ergonomics

Slips/Trips/Falls

Appendices

Sample Safety Programs for "Your Company"

OSHA Checklist: Self-Inspection Checklist

Company Safety and Workers' Compensation Cost Profile

Sample Modified Duty Program

National Resources for Alcohol and Drug Abuse Information

Directory of State Workers' Compensation Administration

About the Series

Occupational Safety & Health Guide Series

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUS030000
BUSINESS & ECONOMICS / Human Resources & Personnel Management
TEC017000
TECHNOLOGY & ENGINEERING / Industrial Health & Safety